Events

Learn How to WOW! Your Clients & Team with world-famous Dr Paddi Lund in Birmingham on 13th October

Anyone who has experienced Paddi Lund before ("DO go and see Paddi Lund - the guy's a genius!") will know why we want to get the news out early that he is coming back to the UK on Tuesday 13th October.

For those who haven't yet had the Paddi experience then there's a real treat in store. He is highly sought after, as a great speaker, and as the author of "Building the Happiness Centered Business", "The Absolutely Critical Non Essentials"* (all about how to WOW! your clients and get them to give you great referrals who stay), and "Mobilising Your Customer Sales Force". (All available from www.paddilund.com and www.solutionspress.com.au ). Honestly, have you ever seen a dentist like this and a dental practice like the one in the photo further down???

Not only does he have amazing tips and techniques for business that are hugely practical . . . but he's also an amazing character! He is great fun and he maintains a wonderful balance running a successful business, travelling the world as a top business speaker and having the time of his life while making sure everyone else around him does too (and 'get' the lessons!).

Andy Gwynn

Your ActionCOACH

because being in business should give you more life . . .

Transforming the Business Experience^®

A Rare Visit

With Dr. Paddi Lund

How to make the process of dealing with your business a truly sensational experience!

Once again Dr. Paddi Lund is returning to the UK to share his story. Make sure you take this opportunity to energise yourself, your team & your clients with a new concept of excellence, enjoyment and care in business.

Paddi’s systems for Transforming the Business Experience^® are designed to involve people emotionally in the business in a way that is rewarding and fulfilling for customers, the team and the managers alike.

In his half-day seminar in Birmingham Paddi will share his story of how he came to realise the importance and effectiveness of new systems in the areas of:

· Team Communication

· Customer Care

· Professional Credibility and Perceived Expertise

· Financial Transactions

· Selling, and Marketing

The goal of this seminar programme is to give your business:

ü Happy clients gratefully paying higher prices and buying more!

ü Fulfilled team members who work happily and put in effort unstintingly, and

ü De-stressed managers who spread calm in the office while providing better quality products and services.

Sound too good to be true?

Well, Dr Paddi Lund is a professional service provider in Brisbane, Australia who’s been proving to the world that it works. Fifteen years ago he tore down all his signs, locked his front door and removed his name from the phone book. Sounds like a recipe for disaster? Well, his business is thriving!

He works 23 hours a week and earns 3½ times the norm for his profession.

How does he do it? More than anything else, he provides an extra-ordinary level of customer care. He’s created such an incredible customer service experience that new customers are clamouring to be a part of his ‘By Invitation Only’ business. If Paddi can do it in dentistry - of all professions - imagine the possibilities for you in your business!

During the day Paddi will also share:

· The secrets to choosing your customers wisely.

· How to work less for more.

· Ways to generate ‘Big-buy’ customers.

· Tools for building a strong team.

· 6 Tools for a ‘story-to-tell’ business so your customers willsing your praises to others

· How to make ‘Easy money’— get paid handsomely for just chatting.

· The hidden power of ‘word-of-mouth’ advertising.

· Identifying the Critical Non-Essentials (CNEs) in your business.

· How not to get tied down to prices yet still have a firm commitment from your clients.

· The six steps in the ‘Buy-Cycle’ that make financial transactions easier and more pleasant for all.

· How to free yourself from rushing, clock-watching and obsessive running-to-time.

Why You Really Must Be There:

You will:

ü Find out how to build better relationships with your fellow team and clients

ü Find ways to un-clutter your life.

ü See that it’s possible to teach your customers how you want them to act.

ü Learn to deal with customer problems more effectively and see them as heaven-sent opportunities, not a nuisance.

ü Be shown effective methods to stress less at your workplace.

ü Discover how promising less to your customers can increase their satisfaction.

ü Discover how you can work shorter hours and make the same or more money.

Making it happen for you - How to Book -

** Book your afternoon with Paddi in Birmingham now **

GO TO: Book onto Transforming the Experience in Birmingham

Date: Tuesday 13^th October 2009: 12:30pm till 6:30pm

Venue: West Bromwich Albion Football Ground (Jn1 of the M5)
Investment: First place booked: £197

Additional places booked: £149

PS: Full Delight Guarantee & Change of Plans Options

If the experience you have at this special programme is anything short of delightful, then your investment will be instantly refunded to you. Also, if for any reason your plans change and you can't make the programme, let us know anytime up to a week before the event and again we'll instantly return your investment.

There is no risk—other than for you to miss this special day. Please register now. You’ll be glad you did.

Read What Others Have Said About Seeing Paddi:

Why you went: Having seen Paddi in Fiji and benefitted from that experience it was an opportunity to refresh my knowledge and as I learn best from attending workshops this was best for me. I also used the event as a CNE by taking three clients with me. The event itself and the discussion in the car to and from the event were a great way to build long term relationships

What you expected to get from the event: More ideas on creating a great client experience

What you actually got that will benefit your business: What I missed the first time was that Paddi bases all he does on the culture and values he sets for his business and all else follows. This was a new and valuable learning for me, my business and my clients businesses

What you actually got that will benefit your clients and their businesses: Lots of ideas and concepts to use within their businesses to create a niche based on the experience of working with them

Why you would recommend this to others?:
I think that Paddi has unique character and style that is best experienced first hand.

Chris Fordy

* * * * *

I have been aware of the concept of CNEs since day 1 of joining Action, and realised how beneficial they could be not only in “wowing” others, but in building credibility with clients.

Since Paddi’s ideas inspired the use of CNEs within Action, it made perfect sense to seize the opportunity to experience his ideas first hand. My expectation of gaining an insight into the methods Paddi has used to differentiate himself so successfully in his market was not only met, but surpassed thanks to Paddi’s summarisation of his techniques into models which facilitate easy translation and application into any business.

My BFO for the day came from the fact that Paddi’s Royal Doulton tea set creates a far greater impression with his clients than his $50,000 X-ray machine! In other words, it is not the areas that the client doesn’t understand about your business (i.e. X-ray machine) that reinforce credibility, but the areas that they do (tea service)!

Paddi’s ideas are applicable in any business, and if such simple ideas can help to successfully differentiate a business from its competitor, there is absolutely no reason why every business should not benefit from some of them. Add to this Paddi’s lively and humorous delivery of some great subject matter, and the day turned out to be an unmissable event. When Paddi returns to the UK for his next workshop, I will definitely be there!

Andy Hemming

* * * * *

Since I went to training it was always an intention to read Paddi's books as the Happiness Centred Business hit a lot of the right chords for me. When you told me that he was coming over for a seminar it was a no-brainer!

I expected to get lots of ideas to implement into my business and to increase my client retention, give my current clients a great CNE and to meet Paddi. I got what I expected - plus a great dancing lesson!

I would definitely recommend it to others as Paddi truly is unique - and isn't that what we all need a bit of? So many seminars say the same things, which although great is not as refreshing as Paddi's tea ceremony!

A big thank you to Andy and Mary for organising this and for hosting the great dinner afterwards - thanks guys - you're fantastic! xx

Vanda

* * * * *

Hello Vanda, I just wanted to say a massive THANK YOU for yesterday and inviting me along. I had a fantastic time! Really really really really enjoyed it and learnt soooooooooooooooo much!!! It was ace! Thank you.

Already started to read my book last night!!

Thanks again, it was extremely kind of you making it possible for me to attend.

Hope you had a good journey home, speak to you real soon.

Lots of Love

Emily xx

* * * * *

PPS: See Paddi for a Full day in Dublin Instead

Visit the same website Book onto Transforming the Experience in Birmingham

for details:

PPPS:Come to this Birmingham event free . . .

When you book Paddi's 2-Day Workshop “Getting to 'Yes' ... in the First Visit!” - following on that same weekend in Yorkshire.