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Business Workshops
We offer some very practical highly interactive workshops. Check our events page for the next Workshop planned. If not scheduled yet please inform us of your interest so we can schedule in due time a new event. These workshops are very well suited for in-company training and can be customized also to the specific needs of your company and attendees. The workshops are worldwide known and have been a succes in more then 27 countries.
ActionCOACH's SalesRICH will put your entire Sales Team through the simplest, and most powerful sales training ever developed. Forget the "pushy" or "too soft" sales techniques of the past. SalesRICH will arm your team with the knowledge and skills to get them performing beyond your wildest expectations.
SalesRICH is a full-day workshop that will have your team firing like never before. SalesRICH will give your team the essential sales tools that will have them performing at their peak - day in and day out.
SalesRICH will teach your team how to sell to the four key personality types, how to get the customer to "sell themselves" and how to overcome ANY objections. Learn how to set up a sale from the first contact, how to ask great sales questions and ask for the sale time after time.
This in-house training program can be run with you and your entire team, or you can send a few of your team to one of our regular public workshops. You will hardly recognize your own Sales Team as they assume a confidence that comes from knowledge, skills, techniques and a true understanding of what makes a top salesperson.
You can't afford not to put your entire Sales Team through this training program. So get ready to have money flooding into your bank account.
ActionCOACH's PhoneRICH will Transform Your Telephone Into A Licence To Print Money
When you start to think of your telephone as a link between your customers' wallets and your bank account, you begin to understand the importance of using it effectively, and therefore the necessity of putting your team through PhoneRICH.
Even the most basic of tasks like how you answer the phone can and does dramatically impact on a customer's perception of your skill, worth, prices and overall professionalism. You and your team will learn techniques for getting your prospects to commit; to buy right there on the phone. You'll also discover powerful scripts to make price shopping a thing of the past. Think of how many marketing dollars are wasted because the calls from prospects were handled badly or even worse not handled at all. If you've ever had a customer say, "Thanks, I'll call you back," PhoneRICH is a training program is a must.
ActionCOACH's TeamRICH is the most exciting full-day training you will ever run in your business. By the end of the day your highly-motivated and focused team will charge out the door, ready to perform above and beyond your wildest expectations.
You'll learn the 6-keys to a winning team, how to build a supportive and productive culture, their various working styles, and should you choose to run an entire team weekend, you'll get practical hands-on experience of each and every factor as well.
You and your team will also discover how to effectively communicate with each other, how to work with and show respect for others, and just as importantly, how to continually maintain self-respect.
This workshop isn't for everyone. Only those who are truly ready to have their team take over the lead should even consider it. This workshop can only be run in-house, over either one or two full days.
Absenteeism will be a distant memory as you, your team and your customers look forward to spending time in your business.
ActionCOACH's ServiceRICH will help you create Raving fans. Ravinf fans are customers who are so over the moon with your business and the service you provide that they will not only tell all their friends and colleagues about you but, actually bring them to you and help you make sales to them ...
It's a frightening fact of business life that we spend six times as much money attempting to attract new customers to our businesses than we do to up-sell, on-sell and generally over service our existing customers.
Another frightening fact…68% of customers who stop buying from an organization does so simply because of a perceived indifference. The business actually didn't do anything wrong, the customer just thought the organization didn't care enough!
How would you like your customers to shout your name from the rooftops telling people that if they're not dealing with you, they're missing out on something awesome! Here are some simple tips that you can introduce in your business today. They will help you keep your customers coming back, bringing their friends with them.
Send them thank you cards
Sell them everything they need to gain maximum benefit from the purchase
Use their name frequently
Call them up just to make sure everything is going well
Call them up when something new arrives in stock that you know they would like
Follow up & follow up again
Under promise and over deliver
This workshop will show you how to create 'Raving Fans!'
Money Mastery
As a business coach, Arnout Druyvesteyn coaches business owners to improve their business results and ultimately create “a commercial, profitable enterprise that works without you the owner”.
Money Mastery is one of the keys to create such a company. And “as you can’t manage what you don’t measure” every business owner will benefit greatly if he masters Money and he knows his key numbers and knows how to improve them…
In the interactive workshop “Money Mastery” we take a deeper look into the “must know” financial basics and we will show that finance is even fun once you understand how simple it is to do it yourself. Learn how to calculate you’re your profit target and cash position for the next quarter, your break-even sales per day or per month in the next quarter, your KPI’s, the effect of your discounts, know how to calculate your high and low margin products and much more. And also learn how to improve your bottom line by creating more leads, higher conversion rate, more transactions per customer, more average sales value per transaction and higher profit margin per product sold. That is what we will cover in this workshop.
So learn Break-even Mastery, Margin Mastery, Budget Mastery, Reporting Mastery, Cash Mastery, KPI Mastery and Profit Mastery in order to make the right decisions fast … then it will also become much easier to work more “on the business" and less “in the business” and you will make real progress to create your business into a more profitable enterprise that works without you…
The Game of Leverage
Fun and informative, LEVERAGE will show you how to work your way to increased profits while teaching you how to create a business that works without you, all with play money! The principles you’ll learn from this game will set you up for a lifetime of business success. Next event on 11 June 2009 in the evening so you cab register now...
