"I have been confident in my decision to engage in coaching from the start.   My business reached a one of many crossroads this year with a dramatic dip in business.  After running a financially sound business for three years, I  dramatically increased overhead costs.  The start of this year was the slowest I have seen in three years.  With finances dwindling quickly, and no cash flow to support business expenses, I took a leap of faith in hiring Brian.  

I have been working with him for close to three months now and my business has changed for the better in so many ways.  Together, we have started marketing strategies that have produced great results.  Today alone, I followed through with a direct marketing campaign to 90 leads!  I did in two weeks, what used to take a year!  This in the start of an extremely powerful business relationship and I recommend him, and his coaching to any business owner!"

- Chef Richard Bradford, RSB Catering


“With Brian’s help and Action Coaching’s proven methodology we had our two best revenue producing month ever in September and December of 2006.  I would highly recommend Brian and his team if you are trying to grow your business, or just want some Method to the Madness” 

- Jim Mitchell, President, Telegration

"You need to immerse yourself in the tasks and really focus on them. If you do, you will see dramatic changes to your business. And working with Brian is good because he has a broad base of experience on which to draw. So I would tell them that unless they want to see dramatic growth in their business, they should not hire Brian." 

- Steven Winokur, President, Turning Point Strategies

"I have had the privilege of working with Brian for more than two years in a number of ways, and found him to be a wonderful resource. He has an insightful way of viewing business problems and has always presented logical, PRACTICAL, well thought out solutions. Having also attended his lunches – they were truly ‘lunch and LEARN’, they were packed with valuable information that could be applied to almost anyone’s business. I truly consider Brian one of the best business resources I know and openly and strongly recommend him and his services." 

- Greg Hardwick, Hardwick Dunagan & Company CPAs


"It’s hard to believe we are nearing the second anniversary of you being my business coach with Action International. My goal in working with Action International was to systemize our business and develop the strategic plan so that I could grow larger with less stress. I wanted to work smarter, not harder. I was already successful but I wanted to realize a larger vision. With your assistance it has happened!

Because Action had over 400 strategies to potentially implement, I studied the offerings and together we selected the best fit for us in our areas of greatest need. Most of the year has been spent on developing staff, creating a middle management structure, defining key performance indicators, and focusing on creating our preferred future, a future of choice, not chance. I wanted to brand our dental practice as THE place to go in Gwinnett County for dentistry. Before working with you, the most significant stress I encountered each day was related with staffing, hiring, and training issues. We had a leadership void and needed to add structure to a growing business. I was doing all the work, it seemed, even though I had 16 people on my staff.

What I believe is that if you put your faith in God, pray for His blessings and work with a good business coach, you can expect good and exciting things to happen. Obviously our prayers have been answered this year as we grew significantly, we increased our mission focus, we added to our branding success and I was named Gwinnett Chamber of Commerce's Small Business Person of the Year for 2005. Just like your emphasis at Action International on achieving balance in life between work, family, relaxation and worship, I think it was the perceptible balance between all these facets of my life that placed me at the top of the 22,000 businesses in Gwinnett this year. What I thank you the most for in your excellent coaching is in your attention to keeping my life balanced, not just growing our business.

Just to mention a few statistics that come to mind from our months of working with you, Brian, we have grown from $3,000,000 to $4,000,000 in the past two years. That looks like about a 33% increase. We added a third dentist to our staff nine months ago which gives us huge potential for 2006 once he learns our systems that we have worked hard to implement this year. Our marketing is steady and improving as evidenced by the steady stream of new clients who wish to become our patients. We receive over 120 new clients a month. In a town where many dentists are struggling to find new patients, we are blessed to have not only a high quantity but also the highest quality of clients due to our branding as the best place for dentistry in all of Gwinnett and the surrounding counties.

In addition, I am finally using my time more productively, and our staff is more motivated than ever! The concepts of Above and Below the Line and the Identity Iceberg have transformed the attitude of my team members. The leadership development work is starting to pay off as others are leading team meetings. I expect the largest benefits of working with Action International and having a business coach like yourself, Brian, will be realized more in the coming year as our systems are locked in place and become second nature.

If you need any references on how Action International works and specifically how your business coaching has aided me in my business, do not hesitate to have people call me. I will be glad to share what our meetings and the strategies have done to help me navigate the choppy waters. We sure have smoother sailing at Suwanee Dental Care on a daily basis since we have begun working with you!

Thank you, Brian, for helping me and my business grow."


Bill Williams, DMD, FAGD, MICCMO
President, Suwanee Dental Care
Director, Kenya Medical Outreach, Inc.
Gwinnett Small Business Person of the Year 2005

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