Amazing Client Success Stories

Welcome to “Business Growth Interviews with Brad Sugars”. These interviews feature business owners who overcome everyday challenges by working with an ActionCOACH. By applying proven ActionCOACH strategies to their business game plan, they are experiencing tremendous business growth and they are winning…

Listen to these interviews today to discover the insights and secrets you can also use to drive your own business success.

Week of July 20th, 2015, features Nicole Loeb, Loeb Law Firm, located in Mandeville, Louisiana   – United States

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Nicole Loeb
Nicole Loeb, owner of Loeb Law Firm, located in Mandeville, Louisiana is a little bit different from the client business owners that we usually see. She had the same challenges of a new business owner… Nicole was doing everything on her own to market and run her business plus, taking care of her current clients being an attorney as well. In the past year, working with ActionCOACH Dan Zimanski, Nicole has gained a strong team and outstanding sales method, doubled her revenue and set goals for her team to follow through for success. According to Nicole, having Dan as an ActionCOACH, he saw the skills she was unable to realize and brought out the best in her as a business owner and attorney.

ActionCOACH: Dan Zimanski 

Week of July 13th, 2015, features Hunter Morris, SwiftWater Energy Services, located in Midland, Texas  – United States

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Hunter Morris
Hunter Morris owner of SwiftWater Energy Services, located in Midland, Texas has a very different story from most clients of ActionCOACH. Hunter has been working with ActionCOACH Rob Garibay since 2011; originally as an intern while he was in college and later as an employee for another business that had Rob Garibay as their business coach.
In 2012 the company Hunter was working for asked him to establish the business in another territory and of course with Rob by his side, he was able to successful do this. In 2013 Hunter decided to become an Entrepreneur and became the owner of SwiftWater Energy Services. Hunter is learning to grown this new business along side his Coach Rob, and leverages the DISC Profiling system, training his employees to all be “A players”.

ActionCOACH: Rob Garibay

Week of July 6th, 2015, features Stacey Robinson, Robinson MD, located in St. Petersburg, Florida  – United States

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Stacey Robinson
Stacey J. Robinson, owner of Robinson MD, located and in St. Petersburg, Florida has been working with the Kyes family, Ford, Barb and Juliet for about 5 years now. Since working with this family of Coaches, within the first 3 years, Stacey’s business grew 50% each year. After expanding her business and adding new employee’s Robinson MD still continued to grow 20-30%.  Within just the past half year, it has grown to over 41.7%. Stacey continues to reiterate how important it is to learn how to analyse your numbers and to be aware of where your business is going, most importantly where you’re getting your business from. Testing and measuring is her favorite marketing technique, and she strongly stands by believing in what you offer and believing in your “Why”.

ActionCOACH: Ford, Barb and Juliet Kyes

Week of June 29th, 2015, features Brenda Nolby, Jam Hops, located in Ham Lake, Minnesota – United States

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Brenda Nolby
Client Brenda Nolby, owner of Jam Hops located in Ham Lake Minnesota has been another successful client of Tracy and David Ford’s. From 2007 through 2010, Brenda started to see a decline in her business, leading her to dip into her and her husbands’ 401K in order to stay afloat. Since working with the Fords, she has pulled herself out of that hole and her business has done a total 180. She has learned to manage her finances more efficiently and to not cut corners; to set quarterly and annually goals for herself and her team. On a daily basis, Brenda is now more excited to work with her team and watch her business continue to blossom.

ActionCOACH: David and Tracy Ford

Week of June 22nd, 2015, features Jackie Spigener, Silver Sycamore, located in Pasadena, Texas – United States

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Jackie Spigener
Doug Winnie’s client Jackie Spigener, owner of Silver Sycamore, located in Pasadena, Texas, has been a business owner for 10 years doing everything from Wedding Receptions to managing a Bed and Breakfast. She decided to start working with ActionCOACH so she could get her business organized and learn how to run the business instead of the business running her. Jackie had planned on selling her business however, within the last 18 months it has grown over 50%. The fact that Silver Sycamore ended 2014 with more bookings for 2015 than it has had ever, in the previous 9 years has Jackie telling everyone that “Coaching isn’t just for business, it’s for your whole being.”

ActionCOACH: Doug Winnie

Week of June 15th, 2015, features Brian Cowell, Swiftkick Martial Arts, located in San Diego, California – United States

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Brian Cowell
Brian Cowell, owner of Swiftkick Martial Arts, located in San Diego, California has seen tremendous results since partnering with ActionCOACH Karie Kaufmann. One of Brian’s problems was that he knew how to be a teacher but lacked the skills to be a business owner. After going to graduate school for business and starting to work with Karie in 2011 Swiftkick had a 60% growth by the end of 2012, while adding another 20% growth in 2013 turning 8 out of 10 potentials into actual clients. Brian learned to delegate tasks and run his business as opposed to letting it run him. “You’re your greatest asset,” suggesting also to not only invest in your business, but in yourself. Since working with Karie and applying ActionCOACH strategies, Swiftkick continues to grow and the ideas have turned into obtainable numbers.

ActionCOACH: Karie Kaufmann

Week of June 8th, 2015, features Laura Simpson, Dugas Pest Control, located in Baton Rouge, Louisiana – United States

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Laura Simpson
Laura Simpson, owner of Dugas Pest Control located in Baton Rouge, Louisiana. Laura took over the 51 year-old company and has been working with ActionCOACH​ Dan Zimanski for the past 5 years. Laura’s relationship with Dan is more of a partnership, which is exactly what ActionOCACH strives for. She was tired of being in such a routine and as soon as her son joined her team, she knew she had to make some changes to increase growth for her company. Dan helped Laura and her company by teaching them how to leave their comfort zones and expand. Dugas Pest Control has now added 12 new employees since working with Dan. Laura explains that having an ActionCOACH is like hiring your own boss; someone who doesn’t necessarily make decisions for you but guides you in the right directions, someone to instill systems in your business and hold you accountable for your tasks, and overall adding composure to every company

ActionCOACH: Dan Zimanski

Week of June 1st, 2015, features Jeremiah Rivers, River’s Edge Countertops located in Newcastle, Oklahoma – United States

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Jeremiah Rivers 
Jeremiah Rivers is the owner of River’s Edge Countertops, located in Newcastle, Oklaholma. He has been working with ActionCOACH Rob Garibay for 3 years and his results are tremendous. River’s Edge Countertops has gone from having only 4 employees, including Jeremiah, to 21 team members.  Their revenue went from 1/2 a million in 2012 to 3.5 million in 2014 and for 2015 Jeremiah and his team are shooting for 5 million! That is a goal for 900% profit increase in just 3 years. Jeremiah went from doing everything from the books to actual installation, working 12-16 hours a day to now, having a business that runs itself. He has used ActionCOACH guidelines and systems to be able to delegate his tasks to the right people while also establishing a relationship and trust with each one. Jeremiah has gained confidence that he was lacking since working with Rob, not only within himself but also within his team.

ActionCOACH: Rob Garibay 

Week of May 25th, 2015, features Jim Hoyle, Audio & Light located in Greensboro, North Carolina – United States

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Jim Hoyle
Jim Hoyle is the owner of Audio & Light, located in Greensboro, North Carolina. Jim bought the business in 2005 and was having issues with letting his business run him instead of him running the business. Since working with ActionCOACH Ross Cox, Jim learned that you have to take everything one step at a time. Eventually those little steps taken in the business accumulate to accomplish huge goals. Jim was stuck with knowing what he wanted, but lacked the knowledge to get it done. He didn’t have a game plan until Ross introduced key ActionCOACH strategies to him. Now Jim has guidelines and a plan for his company to achieve all their goals. He’s a strong believer and follower of “build good people, build good business.”

ActionCOACH: Ross Cox

Week of May 18th, 2015, features Jason Wylie, Relux Slabs located in Malvern, VIC – Australia

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Jason Wylie
Jason Wylie is owner of Relux Slabs, a construction company in Malvern, VIC, Australia for residential building. Jason started the business when he was 28 and had the following business challenges. He lacked actual business knowledge and inherited a weak system which was already in place with 150 employees. Being a new business owner he thought he knew everything but since working with ActionCOACH Ashley Thomson, he’s been able to implement systems and strategies while staying focused and grounded. This has helped his team make smarter and strategic marketing moves. Jason appreciates the other set of eyes and ears of his coach within his business and the different perspective ActionCOACH has given his company.

ActionCOACH: Ashley Thomson

Week of May 11th, 2015, features Laney Silverman, The Design Boutique in San Francisco, California – United States

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Laney Silverman
Laney Silverman is the owner of The Design Boutique, located in San Francisco, CA. Laney decided to start working with ActionCOACH Crystal Shanks because she, like many other business owners knew the trade of their business but not exactly how to be a business owner. Since working with Crystal, The Design Boutique has expanded internally and Laney has applied systems and strategies to essentially always know what to expect. She is always on her game, which is exactly where she wants to be and ActionCOACH has helped her become proactive versus reactive in her business. Laney was hesitant to move forward with her business but with Crystal by her side she broke free from that fear. People have coaches for many things in their everyday life, so having one for your business is a “no brainer”.

ActionCOACH: Crystal Shanks

Week of May 4th, 2015, features Nando Ateho, Integration Technologies located in Las Vegas, Nevada – United States

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Nando Ateho
Nando Ateho is the owner and general manager of Integration Technologies located in Las Vegas, NV. Nando didn’t start working with ActionCOACH to increase revenue but because he wanted to identify and fix his business weaknesses. He realized that whether the company succeeded or failed, he was the common denominator. With that being brought to Nando’s attention, he turned to ActionCOACH Jeremy Fairbanks to change his business culture. “The key to success is thinking differently and putting things into a different perspective,” explains Nando. Since working with ActionCOACH, Nando has been able to not only create systems and foundations for his business but also for himself. “Are you in business to keep yourself busy or are you in business to build a community?” Building a business which positively impacts his community is an important goal to Nando’s success.

ActionCOACH: Jeremy Fairbanks

Week of April 27th, 2015, features Karl Robinson, R&R Transportation located in Greensboro, North Carolina – United States

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Karl Robinson
Karl Robinson is owner of R&R Transportation, a 24 hour trucking company located in Greensboro, North Carolina. Karl has been working with his ActionCOACH, Ross Cox, for a little over a year, and R&R Transportation is coming up on their 26th anniversary. Karl decided it was time to get an ActionCOACH because he was tired of seeing his business in survival mode, he wanted to grow and that’s exactly what Ross helped him and his company do. In 2014 with the help of his coach, R&R Transportation grew 20.3% and in 2015 Karl has made a new goal to double this growth with a 40% increase. Just in the last few months the company has already grown 11%. Since being with ActionCOACH, Karl has been more aggressive and has learned that you can bring your dreams to reality with the right team and processes in place. However, most importantly, to be successful, you must have a positive attitude surrounding everything you do.

ActionCOACH: Ross Cox

Week of April 20th, 2015, features Susan Manning, Manning Pool Services located in Houston, Texas – United States

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Susan Manning
Susan Manning is the owner of Manning Pool Services located in Houston, Texas. Before working in the pool service business, Susan was involved in working in theater and the arts. Her husband started the business in 1983 and Susan joined him back in 2001. On the brink of closing their business doors, Susan worried about the expenses of hiring a business coach. But she took that leap of faith and her investment came back to her in less than 2 months. Susan says working with her ActionCOACH Doug Winnie is “the most exciting thing that has ever happened in my life.” In the past few years working with Doug, Manning Pool Service has increased their revenue by 30% each year and had their first 1 million dollar year in 2014. Though the hours haven’t entirely lessened, the pay off is substantial. Susan and her husband are about to set off on a 10 day vacation which wasn’t even fathomable just a few short years ago. Susan has always been a go-getter and self-doer, but since working with ActionCOACH she’s learned to accept leadership and delegate tasks with trust.

ActionCOACH: Doug Winnie

Week of April 13th, 2015, features Adam Baker, Contour Coating located in Calgary, Alberta – Canada

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Adam Baker
Adam Baker is the founder and owner of Contour Coating, a interior and exterior painting company located in Calgary, Alberta. Since starting the company in 2007, Adam has been working with ActionCOACH Greg Stonehocker for 2 years, and values their weekly meetings together. Having a coach, Adam has been able to cut his work time in half, increasing his revenue by $200,000 and adding two more people to his team. Many have noticed this change to his business, asking Adam what working with a coach has given him…his biggest value was getting back more time in his life. “No use in having all the money in the world with no time to spend it,” Brad concurs. A few key strategies that Adam has learned since working with Greg include, how to set and achieve a goal plus to instill time management and systems in your business. “It all starts with you, you get back what you put in” is Adam’s new motto.

ActionCOACH: Greg Stonehocker

Week of April 13th, 2015, features Team Ralston, Noble Real Estate Services located in San Diego, CA – United States

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Team Ralston
Noble Real Estate Services, owned by Erin and Casey Ralston, have been working with ActionCOACH Karie Kaufman for a little over a year. They have achieved great results with coaching, from hiring the right employees who care about their business, to exceeding the financial goals they had set for themselves prior to working with Karie. “Having systems in place makes things easier,” according to the Ralston Team. Starting with less than 200 properties that were obtained within 4 years, they have added upwards of 70 more properties in only the past 10 months. That’s almost a 40% increase, in just one short year. A few strategies that Karie taught them are one, to let go of the reins a little bit, which ties into setting out a hiring game plan strategy so the clients can obtain the right people for the job. “It doesn’t just magically happen,” proclaims Brad, “it still takes hard work, just pointed into the right direction.” The Ralston Team has learned to see the bigger picture through ActionCOACH. They’re not just doing business, they’re building a business.

ActionCOACH: Karie Kaufmann

Week of April 6th, 2015, features Craig Robertson, A1 Security located in Burlington, ON – Canada

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Craig Robertson
A1 Security, owned by Craig Robertson was stuck at a stand-still; he felt the business was succeeding but not progressing. In order to reach their company growth goals, Craig and the rest of his team decided to get a business coach. In order to grow the business, his ActionCOACH, Dan Holstein, taught Craig that “You need to be willing to make adjustments and to be on the same page as your partners.” Since incorporating this strategy and other ActionCOACH strategies into their business, it has allowed Craig’s team to move forward, be more independent and expand, hiring more professionals to join their team which assures that the job gets done efficiently and correctly. Working with ActionCOACH has helped A1 Security recognize their internal growth. “If you’re thinking about getting a coach, that’s your mind already telling you to just do it…” according to Craig, “It’s worth while and the value is there.”

ActionCOACH: Dan Holstein

Week of March 30, 2015, features Phil Kenny, Trucks Unique located in Albuquerque, New Mexico – United States

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Phil Kenny
Trucks Unique, owned by Phil and Denise Kenny, focuses on supplying truck owners with the finest custom accessories and equipment. Their motto is “We Love Trucks.” Working with his ActionCOACH business coaches, Mark and Nicole Tobiassen, Phil was able to get the goals out of his head and on paper. “I had goals in my mind but now we have a process of reviewing our business including the sales progress daily and monthly. We are more focused and our direction is communicated with our team.” says Phil. As a result of implementing this planning process, Trucks Unique saw an average of 35% quarterly growth rate per quarter in 2014. Trucks Unique has experienced rapid growth and are on track to achieve their goal to “Build their Team in 2015”.

ActionCOACH: Mark Tobiassen

Week of March 23, 2015, features Chase Thielen, Silverado Construction located in Cranbrook, British Columbia – Canada

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Chase Thielen
Chase has been working with his ActionCOACH, Greg Stonehocker, for two years seeing steady growth in his residential and construction business. His coach had him focus on methods for working on the business versus working in the business. Building a team of people with the same drive and values Chase learned that if you build great people on your team, they will build a great business for you.

 

ActionCOACH: Greg Stonehocker

Week of March 16, 2015, features Caroline Vaughn, Bingle Veterinary Clinic located in Houston, Texas – United States

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Caroline Vaughn
Since 2013, Caroline has seen steady growth each year working with her ActionCOACH, Doug Winnie. Holding her accountable to her weekly goals and applying the business strategies they both agree should be implemented into the business, Caroline is seeing the positive results. Not only is she able to see growth in herself and the business, but she’s able to empower her team as well…they know the company mission, vision and goals. Her team sees the career opportunities for growth in this business for themselves. Their ultimate goal is to start buying more clinics and franchising these out to other vets just coming out of graduate school.

ActionCOACH: Doug Winnie