Communication Is the Response You Get

Do you feel your coworkers just don’t get it? You give your team a brief but things never get done the way you need them to. You’d rather just do it yourself!

Well, if that’s your approach think again? Because communication is the response you get.

Sometimes, it’s all about being able to communicate in a way the other person understands better.

Effective communication is affected by a number of things. We all have “filters” based on our personalities, our experiences and our current mood. For effective, successful communication to take place, it’s important to understand the listener’s filters. Now if you don’t know the person well, how will you know of his/ her past experiences?  While it’s easier to pick on the other person’s mood via his body language, expressions, tone of voice, etc., there is no way of knowing the listener’s previous experiences.

Therefore, understanding the listener’s personality can be done by leveraging DISC profiles This makes it very easy to communicate with people based on their individual style.

Most companies that have mastered the art of effective communication within their teams, use a profiling tool. For instance, at ActionCOACH, we use the DISC personality profiles in order to better communicate within our teams.

DISC is a behavior assessment tool based on the DISC theory of psychologist William Moulton Marston, which centers on four different personality traits: Dominance, inducement, submission, and compliance.

Find out from your local ActionCOACH how to use AssessmentsONLINE for better communication.