How to Move From Being an Ineffective Manager to an Effective Coach
If you are in management, you know that one of the key ways you can have a positive impact on the business is by operating more as a “Coach” than a “Manager.” Just like the adage, “Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime.” Here are 5 ways to work on building a coaching approach as opposed to a managerial approach.
- Coaches “Ask vs. Tell”-Instead of telling your team what to do, ask powerful questions. This allows the employee to create their own solutions. They come up with ideas and are much more bought-in when it’s their idea!
- Coaches focus on the employee vs. the task — it’s about their development.
- Coaching is not about “fixing” anyone. It’s about their growth and development –you are just facilitating the process.
- Coaches set up a clear accountability structure for action and outcomes. That way, your team can stay focused on their goals.
- Coaching is something that can/should happen as needed and in-the-moment, which is the best way for learning to occur. It’s a great way to reinforce what may have been learned in the classroom by capitalizing on those on-the-job learning experiences.
Acting more like a coach So how do you make a shift from being a manager to becoming a coach?
- Ask good quality questions that lead to creative solutions and ideas.
- Be a facilitator … Meet the employee where they are.
- Guide the conversation (through questions)
- Make sure the feedback information is understood by the employee.
- Support the team through a shared vision, and a commitment to their goals/action steps.
Coaching is all about a dialogue (asking), not a monologue (telling). Coaching is ….
- Open-ended; and
- Focused on useful outcomes;
Your team, the business and your career will all benefit from this shift from manager to coach mindset. Find a coach near you www.actioncoach.com