Three Ways to Fail at Listening

Well, we all hear that we should be active listeners. We probably all know that we could get better at listening in general. We’ve all probably heard the things we need to do to be a better listener.

We believe you already know what you need to know mixed in with all the other stuff […]

Somehow we left our box “Down By The River”*

Remember the huge cardboard boxes appliances came in?

As soon as that box was emptied, it became a place where your creativity blossomed, your imagination flourished, and where that cardboard box was turned into everything from a mansion to a space ship.

That box could transport you to another dimension or safely carry you across raging […]

The Myth of the Side Hustle

The side-hustle headlines:
“9 Reasons You Need to Start a Side Hustle” –

“15 Side Hustles for Introverts” –

“The Perfect Side Hustle for Introverts” – (Really?)

“Side Hustles for Shy People” –

Do you feel like you’re missing out? Why are there only “side” hustles and not just hustles?

Well, first of all, the side […]

Six Ways to Create a Positive Work Culture

Learn the rules for creating a positive work culture

Don’t be a jerk. Or be one consistently.*
Don’t hire jerks. Seriously.
Don’t keep jerks on your team.
Don’t have jerks as customers.
Don’t have jerks as suppliers.
Don’t let jerks make your rules.

I am amazed by the gibberish that is out in the world about how to create a positive […]

7 Questions to Ask BEFORE Interviewing Prospective Employees

Seems like every person on the planet has a list of “best” interview questions to hire employees. Questions that range from the bland, “what are your top strengths?” to the bizarre “what animal are you most like and why?” Total crap.

One of our acquaintances, “Joe,” hired an admin assistant because Joe had been working […]

4 Books All Business Leaders Should Read

I’m running a session of Engage & Grow, our employee engagement program, and one of the tasks in the sessions is that each person shares a leadership lesson that has influenced them.

As the facilitator, I went first.  Which got me thinking about my top leadership book recommendation right now, and that book is Leaders […]

How to Develop Your Employees

The importance of employee development
“People are our most valuable assets.” – Pretty much every company in the world.

“We have to train ALL our people!?!?” – Pretty much all the executives of those companies.

Developing people is one of our favorite topics, of course.

You can find a ton of books, articles, video, blogs, etc., about the […]

5 Ways to Make the Most of Your Social Media Accounts

Seems like everybody is talking about social media and how important it is to be out there. And what’s not to love about it? It’s fast, easy, and might have a big reach if you happen to get one of those “viral” posts or stories.

But, the reality today is if you are not online, […]

5 Questions to Answer BEFORE Writing an E-Newsletter

Seems like an easy way to communicate with your tribe, doesn’t it?

Just throw together an electronic newsletter.

Who doesn’t like to get one more email every month?

While it can be tempting to just slap together a newsletter and email it out randomly, here are five questions to answer before launching that newsletter.

Do you actually need […]

Why Hard-Earned Procrastination Isn’t Actually a Problem

“Stop being so lazy!”

Ever said that to yourself? Most business owners are type A personalities who don’t know how to cut themselves a break. They push themselves beyond the point of burnout and straight into the place no entrepreneur wants to go:

The blank space.

You know, that feeling you get when a report is due […]