ActionRICH:
GrowthCLUB* (Vision, Goals & 90-Day Planning Session, Full Day) 
90-Day Plans are full-day building blocks to the future, with 10yr goals the vision. You need both as roadmaps for you and your teams. With clear, challenging, and realistic 90-day Plans, brough forth from your vision, you get more done in 90 days than most do in a year. 

PhoneRICH* (Performance Indicator Assessments recommended**) 
Does your team use first-class phone presentations? Telephone etiquette, powerful scripts, and turning phone conversations into win/win situations all have great power in the hospitality experience.

SalesRICH* (Sales Indicator Assessments recommended**) 
Selling is a skill that can be acquired and honed. Team members taught to sell, while understanding their guests’ mindsets, achieve more success than teams left to hit-or-miss selling.

ServiceRICH* (Customer Service Perspectives Assessments recommended**) Imagine your guests selling for you, new guests coming through your doors without advertising. Cultivating guest loyalty is a priceless technique, and must be taught and encouraged. 

TeamRICH* (Team Analysis or Profile XT Assessments recommended**)
Teams are dedicated to your success when their success is intertwined. Supportive, productive teams are created through effective communication, inclusion, and strong leadership.

* Work/funshops are designed for eight attendees
** Profiles International, a leader in personnel assessments specializing in hospitality workforce solutions, provides the powerful, dynamic tools used for developing, understanding, and building your teams.