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“Since signing up with, our Coach from the Action team, we have noticed some really solid benefits to our company. There has been an increased take-up of our various services and a welcome improvement in our bottom-line profit. This has been achieved by determining and then focusing on the relevant areas of our business, enabling us to raise our profile and increase the perceived quality and value of what we do for our clients.
We have also increased the job satisfaction for several of our team members, as there has been attention given to problems that are now being effectively managed. Using the wealth of experience from our coach, along with selected tools from the Action range, we are moving towards making better use of facilities we already have but were not maximising, and also developing new sources of income. Members of our team can see the effects of the improvements working, and this makes for a happier more productive working environment.
There is also the highly enjoyable experience of regular weekly sessions with our coach, developing the business model, and engaging on creative activities that definitely increase the insights into how we operate best. This gives us an understanding of what positive actions we might take and moving through to implementing them, and really exploring what more can be done. Taken as a whole, this is so much more realistic, productive and rewarding than the kind of thing that a standard Management Consultant might provide. Altogether, this is a really exciting time for us at Brighton Media Centre, thanks to our coach and Action Coach!!”
Don Elwick, M.D. Brighton Media Centre, Brighton
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“Our first meeting with our coach was a complete revelation. It gave us a complete and utterly new concept of how a business should be run. Purely and simply, we felt that the business was running us, rather than us running the business.
Working with our coach has made us far more focused. The weekly coaching sessions have been so innovative. Team members are more accountable for their actions. We’re not losing money anymore and we are a more profitable business.
We recommend coaching all the time to small to medium enterprises. Anyone who isn’t finding enough hours in the day should work with Action.
What we’ve learnt the most from Action is how to run the business as opposed to the business running us! Action Coaching is the first business coaching company we’ve ever had and provide vital systems that are paramount to the running of a business. Well done Action. It looks like we’ll be working together next year!”
Andy Newman, Swanpress, Haywards Heath
“Business Coaching provides a holistic type view of looking at your business. It gives you an overview and helps you really “look” at your business.
The advice you get is very useful and helps you implement systems that enable you to spend more time on your business rather than in it.
I can now see the potential that the business has. I didn’t think we could look at our business as one that could grow so rapidly. Now we have the opportunity to look at the future and see a real “vision”.
I’d say to anyone who’s interested in working on their business with a coach, “Just do it!” I thoroughly recommend it. After two or three meetings you get benefit and then … you’re a raving fan!”
Neil Moore, Guy Leonard & Co, Storrington
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Since starting business coaching with Action, I now see the people I work with as assets and treat them as valuable colleagues. I focus on what’s important and NOT what can be achieved quickly in the short term.
I’ve since implemented a change management process that is reported on at the Directors’ meetings. So it’s now measurable and visible to the decision makers.
We are all human and need to be treated as such. This has been my biggest learning as a result of working with Action. The business owners now talk about “vision” as important too.
“Engage Action Coaching and get your business engaged in doing its business”
Alan Burnell, Skillgate, Midhurst
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“Business Coaching gives you an outsider’s perspective on your business, especially when you feel you’re not seeing the wood for the trees.
I now have a far greater understanding of my management style. I’m more comfortable with the way I’m doing things and less inclined to worry about my decisions. It has given me a better understanding of myself. I’m more focused on myself.
Getting to grips with the Sales Process has been an interesting learning curve for me. I never had one so we’ve now put one in, in order to grow the business.
I’ve also found that we’ve overlooked some common sense “stuff” and the benefits of dealing with it have become more obvious; in particular, making use of profiling for selection criteria. We’re now in the process of trialling it.
There’s a lot of stuff geared up to stepping outside your business. Your coach not only offers you an alternative perspective on growing your business, but helps you find “how” you’re going to do it!”
Chris Haste, Airdata, Crawley
“At the time we started working with Action, we were ready to find someone to help us with our business. Working with Action has given me a great energy boost. We now work less hours and are not so much in the business but on top of it!
Action has helped us work on our business and we’ve learnt to delegate, which has been a big issue for us. We’re now letting go a lot more and trusting people to do the work. I feel I can “do” more and go further. It has given me time to think and I don’t feel “in” it so much and so am freer to explore my ideas.
Working on your business with Action is definitely worth doing and it’s important to bear in mind that it takes time. You’ve got to be able to get on with your coach and with Action Coaching we do. It’s great to work with someone who’s experienced it before and can see what’s happening in your business.
I believe there’s something for everyone to learn in order to work on themselves and their business. It can help them realise more and help them move their business onto the next level.”
Gavin Lovelidge, Muldoons, Worthing
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“I’d say to anyone considering Action Coaching to definitely do it. You’ve got a lot to learn from it. Coaching has been a turning point for us and our Action Coach has been a great motivator; enabling me to get focused and resolve any outstanding problems.
We had a very ailing Business before we started coaching with Action. We felt we needed some positive input to get us going again to own a good Business and earn a decent salary from it.
Although we havebeen running the business for some time, we’re really just getting started. We’ve now identified and dealt with problem areas that were holding us back. My coach has been excellent and can’t do enough for you. He remains positive and focused which enables you to move forward…”
Steve Jones (Bandbox)
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“Action Coaching has really transformed us, our team and our Business. Where we were and where we are now are two very different places, although we still have a long way to go. Working with an Action Coach has changed everything about our business.
I’ve learnt so much and am much more motivated – I just want to learn more. It’s also about recognizing that even the simplest things can make a big difference. We implemented a number of changes to our telemarketing process which has increased our conversion rate from call to lead by 27%. I’ve now taken the blinkers off and I’m not just looking in one direction. I’m looking all about me. Coaching has changed the way I look at myself and my business.
If it wasn’t for our coach, we would not have OSV. Thank you for believing in me, in us – thank you for everything.
Debs Kirkley (OSV)
“Business coaching has meant that we’ve gained much more control of our finances and our profits are now going up. The Action Coaching Business Chassis showed us that it wasn’t just new customers we needed, we have focused hard on spend per head and seen a massive 66% increase.
We’ve also realised the importance of effective communication within the team and have noticed a positive shift in everyone’s attitude. Our coach’s positive attitude has been great for team morale. He focuses on what we’re doing right not just what we’re doing wrong.
I think anyone thinking of taking up on Action Business Coaching should definitely try it and see – keep an open mind as it could change everything. There is no doubt that we would have closed our Business without it – I’d highly recommend it to anyone…
Katryna Thomas-Shell (Momma Cherri’s)
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“Action Coaching has been a positive experience for me – very worthwhile and has enabled me to take a good look at my business and see potential development areas. I really needed some fresh input and have realized that my sales process needed developing more. I’ve become much more sales-focused and am also in the process of improving my Marketing.
Over a period of time, I’ve realized how disorganized things have become. Coaching has given me more of a structure to work from and has made a big difference. It has enabled me to find more focus and actually get down to “doing” things that I would otherwise have found a reason to not to get round to.”
Nilesh Patel (Chrono UK )
“My business had reached a plateau and I was finding it difficult to expand. Also, it wasn’t giving me the income I needed. The seminar opened my eyes to the help available and I realized how quickly a Coach could help me make the improvements I needed.
We started with a complete review of our marketing, giving us the confidence to make some key changes. Since working with my Coach I now know how to spend on marketing to give me a return.
My leads are 300% higher than last year and so are sales! We are already looking to open another location as I have learned what works best for my business. . .
Idris Mustapha (Excel In Science)
I wanted to increase the Company turnover and I felt that we needed Business Coaching in order to achieve this. I’ve found coaching with our Action Coach to be very useful. It’s great to have someone else to speak to in order to bounce ideas off.
Since working with Action, we’ve employed more people, introduced new systems and our sales have certainly improved, which has led to the progression of the Company. I now have less work and am freer to work on the business. We have definitely moved forward!
I’ve enjoyed working with our Action Coach. He has been invaluable to the Business. He has given us a sound, independent opinion and a different perspective that has enabled us to progress much further and provide us with more of a direction.
Martin Crunden (Vistech Cooling Systems)
Before working with Action, I found that my stress levels were very high and felt I needed to step back a bit from my business.
I now have a more systematic and structured business with regular budgets, forecasts and a documented training system. Having an Action Coach is like having a “Counsellor” who listens to you. My stress levels have reduced, which has had a positive effect on the team. I’m now stepping out of the business more and actually working on it!
Action Coaching has simplified the way I look at the business and working with my coach has the genuine good of the company at heart. I feel confident sharing details of the Business with my coach, who has become very much part of “the family”.
Darren Greenaway (Greenaway Residential)
Previously I had problems that would crop up and I was running around like a “headless chicken”. Since working with my Action Coach we’ve created a stable platform, where we’ve put systems in place. I now feel more secure about the business and can see its potential growth. It has been more of a challenge, as I’m the main decision-maker. I aim to grow the business so that we can have another director on board. In the absence of another director, having my coach to talk to about the challenges in the business has given me a sense of security and stability.
I think Business Coaching has given me direction and purpose. Previously I felt that there was no focus for me to earn more money. It has made me aware of the choice we have to help others such as giving to Charity. My coach gives me an incredible level of optimism for each day and the future. He makes you feel that you can achieve great things and isn’t afraid to tell me that I’m not considering things correctly. He’s diplomatic, has no biased view and genuinely wants to expand the business. It has been good fun working with my coach. He certainly inspires me.
I’m very pleased to benefit from Action’s education and the information. I see it as a great opportunity for the future of my business. In the last 12 months, there has been a significant increase in turnover and profit, which has given us the choice to invest back into the business. We’ve decided to increase the team so that we can expand the business.
I would hope that the Action relationship is long term it’s certainly been the best thing that’s happened!
Kathryn Bayliss (KB Design)
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