Programs & Services

The ActionCOACH's Alignment Consultation is an in-depth look at your goals, both business and personal, the sales and marketing strategies you've used and what results were achieved. It's basically a road map for the future of your business. You'll walk away with a complete list of strategies and ideas that you're not currently using in your business, as well as identifying those you're using that need to be improved.

The process of going through the Alignment ensures you, your life or business partners and your entire team are clear on your goals and objectives, before we begin to change anything. This is vitally important to ensure we are able to clearly identify what each person is striving to achieve.

An alignment consultation is where an ActionCOACH starts with every business owner. You'll invest a minimum of $1,295 and during the initial 2 to 3 hours your ActionCOACH invests with you, they'll learn as much as they can about your business, your goals, your challenges, your sales, your marketing, your finances and so much more …

All with 3 goals in mind … To know exactly where your business is at now; to clarify your goals both in business and personally; and thirdly, to get the crucial pieces of information they need to create your businesses ActionCOACHPlan for the next 12-months.

Not a traditional business or marketing plan mind you, but a step-by-step plan of ActionCOACH that you'll work through as you continue with the Mentor Program.

“Our ActionCOACH showed us several ways to help market our product. We went on to triple our client base and simultaneously tripled our profits in just seven months – it was unbelievable! Last year was our best Christmas ever – we were really able to spoil ourselves!” – Paul and Rosemary Rose –Incontact Multimedia

This is a must for anyone in business . It's your chance to have an ActionCOACH evaluate your business and personal life, and identify many different areas of untapped potential. This process is a vital first step in getting maximum value from your commitment to the ActionCOACH Mentoring Program.

The ActionCOACH Alignment Day is designed for those businesses with 4 or more team members and includes a full day of training, planning, goal setting and gaining congruence on the future of your business. This will really get yourself and your team focused and working together…

What people are saying about Alignment Training Day: “In 6 months, I've gone from working over 60 hours per week in my business to under 20, and my conversion rates up from 19% to 62%. I've now got some life back!” – S. Ford – Pride Kitchens

1-2-1 ActionCOACH is designed for those really ready to fly … from the very basic StartupCOACH program right up to the super fast FreedomCOACH for those with a bigger company ready for the whole team to get involved …

FreedomCOACH - Making a Real Difference Program …

Your ‘Making a Real Difference' program is for those people who really want to kick their business along and achieve real goals for the year. Your business is probably already experiencing steady growth. You have some really solid ground-work in place and you and your Team might eventually make it happen anyway. You just know that working with me as your Personal and Business Coach would make a real difference to your lifestyle, the value and the position of your business in the marketplace . (This may be a prelude to your exit strategy!)

This program is not for the faint hearted or the non-committed; it is for those business owners who are really willing to make a difference and are not afraid of taking on challenges. With the ‘Making a Real Difference' program, your personal and your business goals are combined. You understand that introducing systems and performance standards are the key to achieving what you want from your business in the future. Yes, we work on all areas of your business, but as your Coach, there is more demand to really perform and not let you get away with all those old habits that have been holding you and your business back. You must be committed to change.

What people are saying about FreedomCOACH:

“When I first looked at the Mentoring Program it looked expensive, but from the inside looking out, it's been the best money I have ever spent. Sales are up over $3000 per month since I started and the things I have learnt and expect to learn, will ensure that I will enjoy strong sustainable growth in the future.”

- Wayne Manson – Hospital Supplies

1-2-1 ActionCOACH is designed for those really ready to fly … from the very basic StartupCOACH program right up to the super fast FreedomCOACH for those with a bigger company ready for the whole team to get involved …

PowerupCOACH – Grow Your Business Program …

The 'Grow Your Business' program is designed for those businesses that are determined to achieve significant growth in the next 12 months. Your business is probably already going well but you may typically need to rapidly expand your customer base, introduce a new product or open another outlet. You have some really good staff members in place but your business is struggling to reach its full potential. You are probably working way too many hours a week and the business would not be able to survive without your constant input.

1-2-1 ActionCOACH is designed for those really ready to fly … from the very basic StartupCOACH program right up to the super fast FreedomCOACH for those with a bigger company ready for the whole team to get involved …

SetupCOACH - Empower Your Business Program …

The 'Empower Your Business' Program program suits those business owners who really are committed to get their business ahead. The type of business that most benefits from this program is a business who's owner really wants their business to implement the strategies for improvement detailed in their Alignment Consultation as quickly and effectively as possible.

1-2-1 ActionCOACH is designed for those really ready to fly … from the very basic StartupCOACH program right up to the super fast FreedomCOACH for those with a bigger company ready for the whole team to get involved …

StartupCOACH - Building a Solid Base Program …

The 'Building a Solid Base' program is designed for those small business owners or managers who know they want more out of their business but don't know how to get it. It's really for businesses which have just started, don't have the infrastructure to take full advantage of the more in-depth programs, or just need an injection of enthusiasm and guidance each month. It is also recommended as a follow on program for business owners that have completed 12 months of one-to-one mentoring.

There's got to be a million and one ways to make money in this world and yet fewer than 3 in every 100 people ever learn or know enough to make a real go of it ... And, then there's business where less than 1 in every 100 business owners will ever create the wealth, lifestyle or success they're after ... But this seminar will teach you how.

Behind every 5 minutes of this presentation there's a lifetime of knowledge and a goldmine of profit generating ideas that have already made millions ... Like ...

It's going to have such a gigantic impact on your finances, business, career, family, and lifestyle ... By the way, yes, it's a heck of a lot to pack into two days, but with this level of excitement you'll be on the edge of your seat for the entire week-end.

And, what's more we bet you'll retain more from these two days than you'd remember of your entire time at school ...

What people are saying about BusinessRICH:

"2 days with Brad Sugars added an extra ½ million to my sales in the first 7 months, that a 327% increase in sales…"
- Terry McNamara

Here's how it works…

It's 7 evening sessions on everything from setting your goals and vision right through to team building, marketing, sales and many of the basic fundamentals you need to get your business really moving. It's far more educational and really focused on you learning what you can do today to get your business moving…

“When Gavin first started working with us in May 2002 our bank account was in the red and our business and home were both on the line. We figured we'd done everything we could possibly do and now it was time for some help.

As of the 30th of June 2003 we virtually retired. We only work 4 hours a week each to attend management meetings and keep our fingers on the pulse these days. The business makes us $100K each year and pays for our cars. Now we spend most of our time investing in property, learning the options market and enjoying the passive income we get from our business.

We'd recommend ActionCOACH to any business owner who wants more money and more time" - Mick and Beth Fitzpatrick - Mickbeth Australia Pty Ltd, Perth Western Australia

ProfitCLUB is specifically designed for small to medium sized business owners and each event is designed so that you maximize your potential, build your business, build your network, build your profit and build your knowledge.  Unlike other groups, ProfitCLUB have marketing systems to assist in your groups’ growth rather than just relying on you to bring in new members. This way you can concentrate on YOUR business rather than on ours.

Being a ProfitCLUB member means you also get to attend FREE business building workshops run by Business Coaches that teach you how to work on your business rather than in it and help you avoid the common pitfalls most business owners make.

Latest statistics show the average person knows at least 200 other contacts. By being a member of your local ProfitCLUB, you will have an instant network of 3,000 people who are having your product or service recommended to them!

Members of Action’s ProfitCLUB actively network for your business, so it’s just like a sales team of 15-25 people that costs your business nothing… By simply joining your local ProfitCLUB you’re taking a step in generating contacts to help you grow your business.

There is not obligation to you. Simply come along to one of your local groups as a visitor, and if you can see the benefits for you and your business then you’re welcome to join… To find out where your local group is meeting next, contact your local ActionCOACH or simply click on this link.

This remarkable game promotes fun and learning while imparting the principles of becoming an amazingly successful business person. But be warned, this game will alter your perception and open your mind to what's truly possible within a business. You'll want to play it again and again because it will set you up for a lifetime of business success.

Played by people of all age groups, by business people and non-business people alike, Leverage is a breakthrough in "Edutainment." Leverage is revolutionizing business learning, it is simple and fun but it has the ability to massively increase a player's knowledge. The most common comment we get from people playing Leverage is "I thought I knew a lot, and just by playing a simple board game I have realized I have a long way to go…The knowledge I've gained from playing Leverage will make me thousands. Thanks for the lesson."

Get the edge over your competition by having fun … invest in Leverage: The Game of Business today!

ActionCOACH Business Coaching Chassis …

Most business owners only want to work on the three areas of the chassis that refer to results (Customers, Revenues and Profits), and not the five areas that can transform your business into a profit powerhouse. Let us explain the parts of the chassis your ActionCOACH will work on with you …

1. Your Number of Leads

The total number of potential buyers that you contacted or that have contacted you in the past year. Also known as prospects, enquiries or potentials. The major problem is that most business people confuse responses or the number of potential buyers, with results.

Just because the phone is ringing doesn't mean the cash register is. It is very important to test and measure how many leads you get each month as well as where they come from.

2. Your Conversion Rate

The percentage of people who did buy, vs. those who could have bought. For example, if you had ten people walk through your store today and you sold to only three you'd have a conversion rate of three-out-of-ten or thirty percent.

When we ask the average Business Owner about their conversion rate, they take a stab in the dark, and tell us it's between sixty and seventy percent. We get them to measure it, and most times we find that it's more like twenty or thirty percent. You should feel great, in fact, you should be excited, because if you're getting by at twenty or thirty percent, imagine how well your business would be running at sixty or seventy percent. Remember, double your conversion rate and you've just doubled your sales.

So … Number of Leads x Conversion Rate = Number of Customers

Number of Customers: This is the total number of different customers you deal with. Remember it's not about getting more customers, you can't change that number directly, it's about getting more leads and then improving your conversion rate. These are the variables you and your ActionCOACH Coach will work on that will lead to you achieving amazing results.

3. Your Number of Transactions

Another of the five main variables. Some of your customers will buy from you weekly, others monthly, others on the odd occasion and others, just once in their lifetime. What you want to know now is the average. Not your best and not your worst, but the average number of times a customer buys from you in a year.

Once again, here's another goldmine; most business people never collect a database of their past customers, let alone write to them, or call them and ask them to come back.

4. Your Average $$$ Made

Here's one variable that at least some business owners do measure. Once again, some might spend $5,000, some just $5, but the average is what you're after. Just a few dollars on each and every sale could be all it takes. Add up your total sales and divide it by the number of sales.

So … Customers x Transactions x Average $$$ Sale = Turnover

Turnover: Another result. Most business owners know the answer to this one. Yet they most probably have no real idea as to how they got to it. Of course, you want more of it, but you can't get more turnover. What you can do is get more transactions and a higher average dollar sale from the total number of customers you deal with.

5. Your Margins

This is the percentage of each and every sale that's profit. In other words, if you sold something for $100 and $25 was profit, then you've got a twenty-five percent margin. Remember, this is after all the costs are taken out. This is potentially another little goldmine you and your ActionCOACH to tap into.

So…Turnover x Margins = Profit

Profit: Another result that every business owner wants more of, not realizing you can't get more profit, but what you can do is get greater margins on the revenues you've got.

And that's it. The business chassis is the basic model that dictates the profit levels of every business on earth. By simply breaking down your sales and marketing efforts into these five areas and understanding how each affects the other, you're halfway there … and, most definitely way ahead of ninety percent of businesses out there.

Remember that your ActionCOACH has at least 344 different ways, (about fifty or sixty for each of the five areas) to help you multiply your profits … Contact ActionCOACH today to see how just a few small changes in each area can impact on your bottom line.

What people are saying about 5 Steps to Super Profits:

"Steve Leach speaks with an enthusiasm and passion for his subject that will make you question the clarity of your own business thinking."
- Michelle Charlton - Algeser Court Flowers

In business today it's not a luxury to have a Coach, it's a necessity. The 6 Steps to a Better Business seminar will both inform and entertain you. This workshop is designed for every business and will take you through each step to climb the ladder of business growth and have a commercial, profitable enterprise that works without you ...

You can't have a business that works without you as the owner until you first have a business that works, and prior to that, it's got to both commercial and profitable. By attending this seminar, you will see how your business will grow through the 6 steps - Mastery, Niche, Leverage, Team, Synergy and Results.

Forget the "pushy" or "too soft" sales techniques of the past. Your team will be armed with the knowledge and skills to get them performing beyond your wildest expectations.

SalesRICH is a full-day workshop that will have your team firing like never before. SalesRICH will give your team the essential sales tools that will have them performing at their peak - day in and day out.

Your team will learn how to sell to the four key personality types, how to get the customer to "sell themselves" and how to overcome ANY objections. Learn how to set up a sale from the first contact, how to ask great sales questions and ask for the sale time after time.

This in-house training program can be run with you and your entire team, or you can send a few of your team to one of our regular public workshops. You will hardly recognize your own Sales Team as they assume a confidence that comes from knowledge, skills, techniques and a true understanding of what makes a top salesperson.

You can't afford not to put your entire Sales Team through this training program. So get ready to have money flooding into your bank account.

What people are saying about SalesRICH:

"I've attended a lot of seminars and can honestly say that I have received more information and ideas about the business side of things. You'll be pleased to know that I have doubled my income from just using a few of the ideas…"
- Maree - Mary Kay Cosmetics

When you start to think of your telephone as a link between your customers' wallets and your bank account, you begin to understand the importance of using it effectively, and therefore the necessity of putting your team through PhoneRICH.

Even the most basic of tasks like how you answer the phone can and does dramatically impact on a customer's perception of your skill, worth, prices and overall professionalism. You and your team will learn techniques for getting your prospects to commit; to buy right there on the phone. You'll also discover powerful scripts to make price shopping a thing of the past. Think of how many marketing dollars are wasted because the calls from prospects were handled badly or even worse not handled at all. If you've ever had a customer say, "Thanks, I'll call you back," this training program is a must.

So you can either bring one of our Coaches in-house to train yourself and your team or come along to one of our regular public workshops and get everyone's sales and telephone courtesy up to standard.

You'll learn the 6-keys to a winning team, how to build a supportive and productive culture, their various working styles, and should you choose to run an entire team weekend, you'll get practical hands-on experience of each and every factor as well.

You and your team will also discover how to effectively communicate with each other, how to work with and show respect for others, and just as importantly, how to continually maintain self-respect.

This workshop isn't for everyone. Only those who are truly ready to have their team take over the lead should even consider it. This workshop can only be run in-house, over either one or two full days.

Absenteeism will be a distant memory as you, your team and your customers look forward to spending time in your business. This is possibly the most powerful and entertaining workshop on the planet.

What people are saying about TeamRICH:

"Having you run a one-day team building workshop with my staff was the best thing we have done in a long time. I really didn't expect such a big change in attitude and team work after just one day."
- Ian Palmer - Integrity in Business

It's a frightening fact of business life that we spend six times as much money attempting to attract new customers to our businesses than we do to up-sell, on-sell and generally over service our existing customers.

Another frightening fact…68% of customers who stop buying from an organization does so simply because of a perceived indifference. The business actually didn't do anything wrong, the customer just thought the organization didn't care enough!

How would you like your customers to shout your name from the rooftops telling people that if they're not dealing with you, they're missing out on something awesome! Here are some simple tips that you can introduce in your business today. They will help you keep your customers coming back, bringing their friends with them.

• Send them thank you cards
• Sell them everything they need to gain maximum benefit from the purchase
• Use their name frequently
• Call them up just to make sure everything is going well
• Call them up when something new arrives in stock that you know they would like
• Follow up & follow up again
• Under promise and over deliver

This workshop will show you how to never have another 'satisfied customer' and create 'Raving Fans!'