Programs & Services

Forget the "pushy" or "too soft" sales techniques of the past. Your team will be armed with the knowledge and skills to get them performing beyond your wildest expectations.

SalesRICH is a full-day workshop that will have your team firing like never before. SalesRICH will give your team the essential sales tools that will have them performing at their peak - day in and day out.

Your team will learn how to sell to the four key personality types, how to get the customer to "sell themselves" and how to overcome ANY objections. Learn how to set up a sale from the first contact, how to ask great sales questions and ask for the sale time after time.

This in-house training program can be run with you and your entire team, or you can send a few of your team to one of our regular public workshops. You will hardly recognize your own Sales Team as they assume a confidence that comes from knowledge, skills, techniques and a true understanding of what makes a top salesperson.

You can't afford not to put your entire Sales Team through this training program. So get ready to have money flooding into your bank account.

What people are saying about SalesRICH:

"I've attended a lot of seminars and can honestly say that I have received more information and ideas about the business side of things. You'll be pleased to know that I have doubled my income from just using a few of the ideas…"
- Maree - Mary Kay Cosmetics

When you start to think of your telephone as a link between your customers' wallets and your bank account, you begin to understand the importance of using it effectively, and therefore the necessity of putting your team through PhoneRICH.

Even the most basic of tasks like how you answer the phone can and does dramatically impact on a customer's perception of your skill, worth, prices and overall professionalism. You and your team will learn techniques for getting your prospects to commit; to buy right there on the phone. You'll also discover powerful scripts to make price shopping a thing of the past. Think of how many marketing dollars are wasted because the calls from prospects were handled badly or even worse not handled at all. If you've ever had a customer say, "Thanks, I'll call you back," this training program is a must.

So you can either bring one of our Coaches in-house to train yourself and your team or come along to one of our regular public workshops and get everyone's sales and telephone courtesy up to standard.

You'll learn the 6-keys to a winning team, how to build a supportive and productive culture, their various working styles, and should you choose to run an entire team weekend, you'll get practical hands-on experience of each and every factor as well.

You and your team will also discover how to effectively communicate with each other, how to work with and show respect for others, and just as importantly, how to continually maintain self-respect.

This workshop isn't for everyone. Only those who are truly ready to have their team take over the lead should even consider it. This workshop can only be run in-house, over either one or two full days.

Absenteeism will be a distant memory as you, your team and your customers look forward to spending time in your business. This is possibly the most powerful and entertaining workshop on the planet.

What people are saying about TeamRICH:

"Having you run a one-day team building workshop with my staff was the best thing we have done in a long time. I really didn't expect such a big change in attitude and team work after just one day."
- Ian Palmer - Integrity in Business

It's a frightening fact of business life that we spend six times as much money attempting to attract new customers to our businesses than we do to up-sell, on-sell and generally over service our existing customers.

Another frightening fact…68% of customers who stop buying from an organization does so simply because of a perceived indifference. The business actually didn't do anything wrong, the customer just thought the organization didn't care enough!

How would you like your customers to shout your name from the rooftops telling people that if they're not dealing with you, they're missing out on something awesome! Here are some simple tips that you can introduce in your business today. They will help you keep your customers coming back, bringing their friends with them.

• Send them thank you cards
• Sell them everything they need to gain maximum benefit from the purchase
• Use their name frequently
• Call them up just to make sure everything is going well
• Call them up when something new arrives in stock that you know they would like
• Follow up & follow up again
• Under promise and over deliver

This workshop will show you how to never have another 'satisfied customer' and create 'Raving Fans!'