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Testimonials
Please click on the link below to watch a video and learn what clients said about business coaching with Roger in 2012 "http://www.youtube.com/embed/m6x4qkygwZ8" I have only recently started working with Roger from Action coach but he is already helping me focus on the important things in the business. I’ve only been working with Roger Pemberton for about 2 months now, but in that short time I’ve already started looking at things differently and seeing some good results.
Firstly, for me, was the mere fact that, appointing Roger to help me move my business forward, meant that I had already made a large and positive step forward in acknowledging that my business needed to change and I was going to do something positive about that.
Once I was able to step back a little and not just put my head down and get through the busy days, I was able to think about and see a clear vision of the future. And this for me has been the turning point. It was the first time in 4 years that I ever thought what the business could and should look like in the future, and putting some meat on the bone, breaking the vision down into smaller time capsules meant that it was not just a vision but ultimately achievable.
Meetings with Roger since then have been based around the future vision and putting steps and mechanisms in place to start the process of achievement. It is very rewarding, makes coming to work seem much more enjoyable and I am more single minded than ever is working my way, deliberately and methodically to the ultimate goal. THANK YOU ROGER! – Simon Gray – Credo Asset Finance. May 2009
There has been a tremendous change to our business since taking on an Action Coach, which has impacted on nearly all key staff. The great thing is that all staff have been included in the process and individually spent time with our coach themselves. I wanted all the staff to be actively involved and to benefit from the input of Action Coach.
Some of the changes in place are listed above.
Financially, at the year ending August 2009, the turnover is up by 300K and the profit is up by 35%.
Sales targets for the calendar year 2009 were set to increase the number of bookings by 100. This would represent another 25% on sales. To date, at the end of Month eight we are ahead of the target.
The year has seen some significant developments, some of them unforeseen. The first being the buying-out of another significant competitor (SLX) and a second move of our warehouse. These challenges have had an impact on our cash flow, meaning us not meeting our key target, but the opportunity to take over another company, on an interest-free loan over seven years was too good to miss. We didn’t want this stock going to another competitor, or giving another chance for an individual to set-up a business which in three to five years could have been a significant threat to us. We hope this move was seen as entrepreneurial on our part and whilst a risk in this difficult climate, we felt we had to look at the long term potential here hoping to see a similar effect on the business which acquisition of a previous business had.
My fellow Directors were very threatened by the introduction of Action Coach, in fact I didn’t share it them until about two months after I had got started, but over the first few months we were able to engage with each of the Directors. All have the opportunity to meet with Roger to discuss their role and to set their own objectives. The inclusion of Roger at our Directors meetings has had a very positive effect on all of us with all Directors engaging in the process and seeing us all working on our own areas of responsibilities and working toward the same goal. – Nick Garrod – Scenic Projects – September 2009
Dear Roger,I wanted to write and thank you for all your work over the last year. It has been a hard period in our industry, as well as for the greater economy, and yet despite this, with your help we have managed to stop the decline and reduce my personal involvement in the day to day running of the business to less than 10 hours per week - not bad for a small company!Whilst many would argue that cutting the owners involvement is a risky thing to attempt in these times, I believe that it has increased security for the company, the team and for myself. This is because it has given me the time to stop fighting fires and to look at other opportunities to move forward with this and other businesses.I am certain, that without your help we would not have come through this year with such a positive result for all concerned and I look forward to working with you again in the future. If you have anyone who is considering your services that would like a “first hand” opinion of the benefits gained, I would be pleased to talk with them.Best Regards Chris Sexton - Norfolk Water Company. 3/12/2009. Taking Roger and Action Coach on has been the single best thing we have done for our business. With his help we have truly turned a corner and by setting procedures and measurable targets we are expanding confidently and seeing increased profits as well. Thanks Roger. Graham Duckworth – Green Duck – Feb 2010 Roger gets you to take a detailed look at your business to see the strengths and weaknesses. Identifying this enables you to focus on what matters so you can be more efficient, knowing that what you are doing makes a difference to your profit! Great stuff. Thanks Roger. Linda Allen. Best Coach – Feb 2010
Roger has provided very welcome support to our growing charity. With budgets tight and resources inevitably stretched, Roger gives good advice, and is well connected locally. One of his key strengths is that he has no political agenda within anyone’s organization and is therefore able to act as a confidential sounding board, offering insightful, practical, unbiased and well respected opinion. Cathryn Parrish – Feb 2010
We have been using Roger Pemberton since January 2011. Best business decision I have ever made.Very efficient, very effective and very successful." Simon Eastwell Managing Director HRM Boilers Ltd – July 2011
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