Susan Roberts

Address
1660 S. Albion Street, Suite 200
Denver
Colorado 80222
United States
Work Phone

303-325-3350

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Workshops


Our current workshops are listed below. Be sure and check our events page to check the schedule and to register for those that are of interest.

BusinessRICH – Two days to a better Business

What is BusinessRICH
BusinessRICH is a two day workshop designed to give business owners a wealth of business strategies in an action-packed and highly focused event. Susan Roberts will give you a year’s worth of coaching in two days while introducing business owners to many of the ActionCOACH systems for the first time. BusinessRICH offers insight to strategies that help owners to start running their business for the first time, instead of a situation where their business may be running them.
 
The objective of BusinessRICH is to show business owners how they can apply strategies to their current business as it stands now. It’s only two days, but in those two days owners get all of the tools they need to achieve real and lasting results in their businesses.
 
BusinessRICH is the most practical, dynamic, and profitable business, sales, and marketing program you will ever get the chance to participate in. It is not just finding out what you need implement, but to leave this program knowing how to implement, these changes to achieve massive results. In just 2 days with ActionCOACH, you will learn to develop and adapt some of the three hundred and twenty-eight business building strategies to use specifically in YOUR Business, to boost YOUR profits, and free up YOUR TIME, right now! You will find out how to get working smarter, so that you WORK LESS while taking home more money, and best of all you will have done most of it during the workshop.
 
Please contact us to learn more about BusinessRICH, or check our EVENTS page to see when to register for the next BusinessRICH!
 
 
 
GrowthCLUB– MAKE THE NEXT 90 DAYS COUNT
 
Build your business by planning your future
Imagine knowing precisely where you want your business to be in 90 days, but then perhaps more importantly, imagine knowing exactly how you are going to get it there. Do you know right now what you have to do each and every week to get your business to where you want it to be at the end of next the next quarter? Or to even more blunt, do you know with certainty where your business is right now?
It is fact that most business owners don’t plan to fail, they just fail to plan. If you have a vague idea of where you, would like your business to be one day, but don’t know exactly where you are on a day-to-day basis, it is impossible to know in which direction to focus your efforts, so you can arrive at your ideal destination. This lack of clarity will compound your difficulty in deciding what you even need to do, in order to begin the journey that will ultimately make your dreams a reality.
Develop your Action PLAN to a brighter future
The ActionCOACH GrowthCLUB is a powerful and highly focused 1-day workshop with the synergy of your local business coaching team and like-minded, innovative business owners and their teams wanting to create momentum for your business. By the end of your GrowthCLUB day you will have an absolute focus on where your business will be in 90 days, and a complete action plan to get you there. Using this plan of action, you will take your business from where you are today to where you desire it to be.
One of the facts of life is that every action has a reaction, or to put it the other way around, every situation has a cause. So how does this apply to you as a business owner? The situation you find your business in today is a direct result of actions you have taken at some time in the past. Now let us consider the implications of the universal rule a little closer. If you continue to do what you have you have always done in your business, you will continue to achieve the same results that you have always achieved. But what if you are unhappy with the results you are currently receiving? Then it would stand to reason you would have to do something, anything differently in order to create change.
 But then the problem really is you can only do what you know how to do, right? Think of it this way; you don’t know what you don’t know! So how can you do anything differently if you don’t know what to do different?
This is the point of the GrowthCLUB workshop and by attending you will leave with:
Ø An understanding of the ActionCOACH 6 step approach to building and growing any business
Ø A clear set of S.M.A.R.T. Goals for both your business and personal life
Ø Energy, vision, and focus for the next 90 days in your business
Ø A ready to implement, up to date and realistic 90 day plan of exactly what you want to achieve in your business over the course of the next 90 days
Ø A powerful sense of confidence, leadership and decision making Skills to take you and your business farther than you may have thought possible
Ø New business contacts with like minded owners
Please contact us to learn more about GrowthCLUB or check out our events page to register for the next GrowthCLUB
 

TeamRICH

 
ActionCOACH's TeamRICH is the most exciting full-day training you will ever run in your business. By the end of the day your highly-motivated and focused team will charge out the door, ready to perform above and beyond your wildest expectations.
Ø You'll learn the 6-keys to a winning team, how to build a supportive and productive culture, their various working styles, and should you choose to run an entire team weekend, you'll get practical hands-on experience of each and every factor as well.  
Ø You and your team will also discover how to effectively communicate with each other, how to work with and show respect for others, and just as importantly, how to continually maintain self-respect.  
Ø This workshop isn't for everyone. Only those who are truly ready to have their team take over the lead should even consider it. This workshop can only be run in-house, over either one or two full days.
Ø Absenteeism will be a distant memory as you, your team and your customers look forward to spending time in your business. This is possibly the most powerful and entertaining workshop on the planet.
 

PhoneRICH

Just One-Day Will Transform Your Telephone into A License To Print Money
When you start to think of your telephone as a link between your customers' wallets and your bank account, you begin to understand the importance of using it effectively, and therefore the necessity of putting your team through PhoneRICH.
Even the most basic of tasks like how you answer the phone can and does dramatically impact on a customer's perception of your skill, worth, prices and overall professionalism. You and your team will learn techniques for getting your prospects to commit; to buy right there on the phone. You'll also discover powerful scripts to make price shopping a thing of the past. Think of how many marketing dollars are wasted because the calls from prospects were handled badly or even worse not handled at all. If you've ever had a customer say, "Thanks, I'll call you back," PhoneRICH is a training program is a must.
So you can bring in our ActionCoach Susan Roberts for an in-house workshop to train yourself and your team, to get everyone's sales and telephone courtesy up to standard. Get your team PhoneRICH today.
 

ServiceRICH

Raving fans are customers who are so over the moon with your business and the service you provide that they will not only tell all their friends and colleagues about you but, actually bring them to you and help you make sales to the ...
It's a frightening fact of business life that we spend six times as much money attempting to attract new customers to our businesses than we do to up-sell, on-sell and generally over service our existing customers.
Another frightening fact…68% of customers who stop buying from an organization does so simply because of a perceived indifference. The business actually didn't do anything wrong, the customer just thought the organization didn't care enough!
How would you like your customers to shout your name from the rooftops telling people that if they're not dealing with you, they're missing out on something awesome! Here are some simple tips that you can introduce in your business today. They will help you keep your customers coming back, bringing their friends with them.
Ø Send them thank you cards
Ø Sell them everything they need to gain maximum benefit from the purchase
Ø Use their name frequently
Ø Call them up just to make sure everything is going well
Ø Call them up when something new arrives in stock that you know they would like
Ø Follow up & follow up again
Ø Under promise and over deliver
This workshop will show you how to never have another 'satisfied customer' and create 'Raving Fans!'

 

SalesRICH

 

If you're serious about making massive profits from your business, you'll want ActionCOACH Susan Roberts to put your entire Sales Team through the simplest, and most powerful sales training ever developed, which is SalesRICH.
Ø Forget the "pushy" or "too soft" sales techniques of the past. SalesRICH will arm your team with the knowledge and skills to get them performing beyond your wildest expectations.
 
Ø SalesRICH is a full-day workshop that will have your team firing like never before. SalesRICH will give your team the essential sales tools that will have them performing at their peak - day in and day out.
 
Ø SalesRICH will teach your team how to sell to the four key personality types, how to get the customer to "sell themselves" and how to overcome ANY objections. Learn how to set up a sale from the first contact, how to ask great sales questions and ask for the sale time after time.
 
Ø This in-house training program will be run with you and your entire team. You will hardly recognize your own Sales Team as they assume a confidence that comes from knowledge, skills, techniques and a true understanding of what makes a top salesperson.
 
You can't afford not to put your entire Sales Team through this training program. So get ready to have money flooding into your bank account


Seminars

THRIVE - don't just Survive!

Create a THRIVING business, not merely a surviving business. One that grows 25% per year and makes money even when you are not working. In this highly interactive workshop you'll receive a personalized report on how your business compares to leading firms in your industry with specific suggestions on areas of improvement. Then you'll learn a step by step process for building a thriving business - one that can produce income without YOU having to be at work.

Topics include:

* What 5 areas you can work on, that will increase your profit.
* Creating a business that makes money when you are not there.
* How to gain control of your time, team and money.
* How to turn your marketing into an investment, not an expense.
* How to multiply your customers, revenue and profits explosively.
* Creating raving fans through exceptional customer service.
* How to recruit, motivate and retain a Winning Team of employees.

Please contact us to learn more about THRIVE or check out our events to register for a THRIVE event. 



6 Steps to a Better Business Seminar

This seminar is designed for every business and will take you through each step to climb the ladder of business growth and have a commercial, profitable enterprise that works without you. During this educational, motivational and entertaining two-hour seminar, you'll learn:

* What are the 6 Steps & how do you move your business to the top.
* How to gain control of your time, team and money.
* How to turn your marketing into an investment, not an expense.
* How to multiply your customers, revenue and profits.
* How to leverage team, systems, technology & marketing.
* How to recruit, motivate and retain a Winning Team of employees.
.
Each year 10,000+ business owners trust Action Coaches to help them build better businesses. We use simple strategies that lead to massive results in our clients' businesses. Attend this seminar to learn our strategies.

Please contact us to learn more about the 6 Steps Seminar or check out our events to register for a seminar.

5 Steps to Super Profits Seminar

There are truly only five ways to multiply your business profits but most business owners focus on the wrong things. In this seminar you'll learn the five numbers every successful business focuses on improving. In this seminar you will learn:

* How to take immediate control of your cash flow and profits.
* How to multiply your number of customers, your revenues, and your profits.
* How to retain customers for 2x or 3x as long as you do today.
* How to avoid the top 4 common mistakes in advertising.
* How to turn your marketing and advertising into an investment, rather than an expense.
* How to work ON your business instead of just IN your business.


This seminar is designed for BUSINESS OWNERS & LEADERS who a are open to learning simple, new, ways to run their business and a re passionate about improving their business. Come learn what 10,000s of business owners are doing to make their profits grow.

Please contact us to learn more about the 5 Steps Seminar or check out our events to register for a seminar.



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