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TestimonialsWatch how I have provided my clients with RESULTS!
Read how I have provided my clients with RESULTS! We began coaching with Susan after experiencing a downturn in the economy and decreased revenues as a result. We knew that we were at a point where we needed an expert perspective to get us back on track. Financial achievements since working with Susan have been phenomenal! We have increased business based on volume almost every month, and in September 2010, we have had our best sales month in the last 30 years. I first met Susan Roberts when I attended a leadership seminar she taught a few years back. Immediately, I was impressed by the number and quality of her business clients in the room that day. And then, as I listened to her dynamic presentation, I realized just how much insight she brings to leadership and business issues. No wonder she attracts so many clients. I count it a privilege to know her since that time. Susan is a passionate, caring and capable professional. Roger K. Allen, Ph.D. Susan has become one of our team and a friend - not just our Coach. But please don't misunderstand, she is all about the business! We had a good idea when Susan came in with us what we were lacking in, but we struggled with the implementation. She walked in and we were able to come up with steps that would begin (and are still going on) new processes, that are helping my husband and I finally have the business work for us and us STOP working for our business. I highly recommend Susan. She truly listens to what you need and digs right into getting you a business and personal level of success. Kim Willis In 2007 I was getting so may requests for this type of work I thought it would be better to find a person or organization that specializes in the entire business process to help these clients. The fact that I don't really love the operational and financial side of business also was a strong driver to find the right company to help. It's not that I didn't have some experience in each area, I had grown the sales division of a company I was a partner in, from 1 million to 80 million dollars in annual revenue, and started 6 different companies, but even with all that experience, I still wasn't a good business coach for my clients. A business coach needs to be a full time business coach, and constantly learning and growing and most of all must love what they do. They also need the people skills to relate to many different personalities in different situations. I began my search and rapidly discovered that many coaches are both personal and business coaches which seem to be very different skill sets. Others seem to lack any real business experience; being a corporate executive for 20 years isn't much of a resume for coaching small businesses without additional training on the issues that effect a small company. I was also amazed at the lack of training many had in the area of coaching. Frankly, it was alarming who was calling themselves a coach! Then I found the ActionCoach organization. It seemed to have all the qualities I was looking for in a company I could refer with confidence to my clients. I take referrals very seriously, as my reputation is on the line through that "endorsement". Over the period of a month I spent time meeting and speaking to local Action Coach franchise owners to determine if what I had researched was true, and to my pleasant surprise I was impressed. I was invited to attend several of their training seminars, and did so as a courtesy to them, and also to see what my clients would experience. I admit, that I felt there was little I would personally gain from attending a business workshop for small business owners. After all, I had run a 80 million dollar company, and more importantly grown it from almost nothing, to that level, as well as having owned three coffee and bagel restaurants, and 4 other businesses. I was so wrong. The first 90 minute seminar was one I truly wish I had been through when I was 22 years old . I would have skipped so many hard lessons in building businesses for the 23 years. After that experience I began referring any clients who were asking for business coaching to several local Action Coaches. I was so impressed with their service I actually paid half of the fee's for them to attend the 2 day workshops, knowing that it would change their business for the better, and that would in turn allow us to work together on a larger scale. After 4 years of sending my clients to ActionCoach I am as thrilled today as I was then. They have done an excellent job and my clients have seen great success in their businesses since working with an ActionCoach. In the Denver Area, I refer my Clients to Susan Roberts, who is in my opinion one of the best business coaches in the Country. Mike Bayes
Susan Roberts as a ActionCOACH does an awesome job. Being professional,caring about her clients,and giving us the tools to use in becoming successful with our endeavor. Susan always has a positive attitude,and is proactive in sharing her ideas to help make our business successful. I appreciate the impact she has made on my life to pursue the goals I need to attain success with my business. Rita Rains Owner, ANS Ceiling Cleaning and Restoration
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