Workshops

We offer a wide range of focused workshops some of which are listed below. Be sure to visit our events page to check out upcoming events, as well as to register for those workshops that interest you.

Management Training - The Synergy Coming from Leadership
These workshops will train and motivate your management team to lead. In addition to the basic ACTION learning concepts, your team will be trained in topics such as setting SMART goals, effective communication, achieving results through team members, understanding different personalities, time management and personal organization, holding people accountable, and working through conflict. This training is guaranteed to increase confidence in your management team by providing training in a simple but effective management system based on Ken Blanchard’s One Minute Manager.

TEAM BUILDING - Together Everyone Achieves More
These workshops will train and motivate your team to work together. In addition to the basic ACTION learning concepts, your team will be trained in topics such as positive living and working styles, dealing with problems and change, time management, different learning and personality profiles, and the six steps to building a winning team. This training is guaranteed to energize and synergize your team for massive results.

STRATEGIC PLANNING PACKAGE - Corporate Interviews and Planning Retreat
This combination coach interview and team retreat will get your company focused and on the same page. It starts with defining core values and your purpose, and ends with a practical action plan that addresses the most critical issues to take your company from good to great! This package will energize and inspire your team, and also give them all a practical action plan that will get results.

SALES MADE SIMPLE - Training Your Sales Force
This interactive workshop will help turn your sales force into a profit-building machine. In addition to the basic ACTION learning concepts, your team will be trained in topics such as the 4 types of salespeople, changing your beliefs, the AIDA principle, communication using NLP such as DISC and VAK, developing a purpose statement, the magic and asking great questions, closing the sale, handling objections, and being a professional. This is a workshop that will be the start of a newly invigorated and motivated team equipped for massive success.

OVERCOMING TEAM COMMUNICATION CHALLENGES
This workshop series, based on Patrick Lencioni’s “Five Dysfunctions of a Team”, will teach you and your company managers how to work together to produce synergistic results. You will learn how to overcome the fundamental communication challenge of lack of trust and then get full participation in effective open and honest communication by establishing your “rules of the game” for dealing with conflict and confrontation. This foundation will facilitate a high level of commitment, a culture of accountability, and massive results! Learn how overcome and triumph over office politics, personal agendas, negativity and high drama to create a positive, energetic working environment.

CUSTOMER SERVICE TRAINING – Turn Your Customers into Raving Fans
This full program consists of three segments. Segment 1 is Attitude Training. Great customer service is primarily a mindset and attitude. This section of the program addresses personal development, personal change, working as a team, and empathy training. Segment 2 is Action training. Nothing happens until someone does something. The four areas covered in the development of action skills are communication, dealing with upset people, telephone skills, and exceeding expectations. The last segment on accountability includes an overview and role-playing of the One Minute Manager by Ken Blanchard. This program will turn your customers into Raving Fans!
 

Executive Coaching

Advance a career.
Transform a company.
Achieve incredible results.

12 Top Reasons Executives Choose to Work with Executive Coaches

2. Executive Coaching helps executives become more attuned to their behaviors and skills. Self-awareness is not about ‘what should be’ -it’s about ‘what is.’ Smart executives place a high priority on becoming self-aware and realize that executive coaches can help them master this skill. Moreover, executive coaching uses experiential and reflective processes to increase the awareness of the executive, so that experience is useful.

3. Executive coaching helps executives achieve personal mastery: Today’s leaders and executives have to juggle a variety of responsibilities, including finances, technology, management, team and leadership, human resources, etc… when it is not possible for one single person to be adept at each of these issues, brings about a need for achieving personal mastery. Through personal mastery, an executive coach is able to help these executives recognize what they excel at and what can be passed onto the team –leading to better results.

4. Executive coaching helps executives use their mistakes to learn. Leaders and peak performing executives view mistakes in a positive light and learn from them. It is these executives that welcome feedback from their executive coaches in order to grow. Executive coaching helps the executive recognize this to further their learning and performance.

5. Executive coaching helps executives review and learn from personal experiences. Through self-reflection, great leaders and peak performing executives are able to learn and grow. Executive coaching plays a vital role here as executive coaches know how to spark the process of self-reflection so the executives can use the valuable learning, which accrues from this process and apply it to their lives.

6. Executive coaching helps executives recognize and overcome internal hindrances to achieving goals. Many executives are not aware of or may simply choose to ignore their blind spots. This can be dangerous, especially for executives who are near the top.  An executive coach has an unique ability to shine light on these areas so the executives are not only able to recognize and gain an awareness of the problem, but also take the necessary steps to eliminate the same.

7. Executive coaching helps executives balance the demands of task orientation with people orientation. High performing executives need to maintain focus on tasks, while keeping up a people focus to balance the two. Executive coaches play a critical role in this area.

8. Executive coaching helps executives identify pertinent learning goals. It is critical that in order to be successful in today’s competitive business environment, leaders constantly sharpen the saw. Executive coaching helps an executive effectively recognize and select key learning goals and objectives, which are beneficial to executives as well as their organizations. As soon as these goals and objectives are set by their executive coaches, these executives can begin enjoying the journey, which is leveraged and exciting.

9. Executive coaching helps executives spot and employ existing assets to obtain strategic objectives. Executive coaching effectively helps the executive appreciate and identify the assets, which exist within the organization. In this manner, executive coaches help their clients successfully reach organizational objectives.

10. Executive coaching helps executives maintain a healthy work-life balance. In today’s highly competitive and stressful environment, it can be a real challenge to maintain a healthy life-work balance. Executive coaching keeps the various facets of an executive in mind to help them maintain proper balance in all areas of their lives.

11. Executive coaches encourage sharing coaching tools with  colleagues and others within the organization. The executive coaching process expands a person’s horizons by opening him up to new perspectives, ideas and ways of thinking. Executive coaching also brings in new tools, etc., which can be shared with colleagues throughout the organization.

12. Executive coaching helps executives develop a career and life game plan. Executive coaching positions executives for success as their executive coaches help them devise a strategic game plan for their careers.

ROI.  Industry Statistics on Executive Coaching Returns 

1.  A recent study of Executive Coaching in a Fortune 500 firm by MetrixGlobal reported a 529% return on investment and significant intangible benefits to the business

2.  An internal report of the Personnel Management Association showed that when training is combined with coaching, individuals increase their productivity by an average of 86% compared to 22% with training alone.

3.  A Hay Group study of Fortune 500 companies found that 21-40% utilize executive coaching, and coaching is used as standard leadership development for elite executives and talented up-and-comers.

4.  Among the benefits to companies that provided coaching:

Increased productivity (53%)
Organizational strength (48%)
Retention of key executives (32%)
Bottom line profitability improvement (22%)

5.  Among the benefits to executives who received coaching:

Better working relationships with direct reports (77%)
Better working relationship with peers (63%)
Improved job satisfaction (61%)
Conflict reduction (52%)
Organizational commitment (44%)
Better working relationships with clients (37%)

Want to learn more?
Contact us today!

susanthomson@actioncoach.com
Direct & Confidential Line: 608.441.5374