Testimonials

Coaching

• “As a small business owner, I wear many hats and found it difficult focusing on specific tasks throughout each day.  I met Todd Kent from ActionCOACH through BNI and started coaching sessions in November 2007.  In just three short months, I have accomplished many tasks including: evaluating and re-writing my mission statement, drafting extensive job descriptions for my staff, writing project process maps for current employees and new hires, and so much more!  I have been very impressed with Todd's leadership in keeping me focused on what's most important in my business and how I should never lose sight of the goals I envisioned when I started my company nearly 8 years ago.  I now have a better understanding of where my company is headed, the right staff to help me get there, and more importantly, more time with family and friends. Thank you, Todd, for helping me become a better manager and business owner." –Tara Ingalls, Tingalls Dzyn www.tingallsdzyn.com/
• "Thanks to the tools and resources from my coach, I know better where I need to focus my time and energy and how to better prioritize my days, weeks, months and even quarters to reach my business goals.  Prior to having a coach, there's no way I would be able to effectively plan for- much less achieve- the things I have in mind to grow my business.  Since starting with ActionCOACH almost a year ago, my revenues have been steadily climbing thanks in large part to learning how to prioritize and make decisions about how to reach my business' financial goals.  In addition, I'm also learning where I need to consider investing my resources for the greatest return.  Spending money to make money isn't always an easy course of action for small business owners to take, but with Susan's guidance, I'm able to look at the data to make better decisions on how to grow my business.  Another of the financial improvements I've enjoyed is actually understanding my finances!  My revenues have been increasing steadily since launching my firm, but where I initially struggled was with deciphering the financial data related to my business in order to make sound decisions.  With strategies I've learned (specifically the "5 Ways,") I know where I can spend my time, energy and resources in little ways in order to realize significant improvements to my bottom line.  It's not so much overcoming challenges that Susan has helped me with as working toward goals I never thought would be goals in the first place!  Starting out as a small, home-based business, my initial aspirations were simply to secure client work to support myself.  Since working with my coach, I've begun working toward building a scalable business.  I walk away from every meeting with Susan and Todd feeling inspired and encouraged and usuaully with a list of ideas to continue growing and improving my firm!" -Rachel Rasmussen, Rescue Desk LLC http://rescuedeskva.com/ 
• "ActionCOACH provides above and beyond encouragement and guidance when it's needed the most. If you want to improve your business, Action has the energy, education, and strategies to help you achieve your goals.  ActionCOACH will do wonders to turn your business around.  They have my appreciation and trust because of how they've helped me and my business." - Pat Matthews, Ameriprise Financial
• " When I started with ActionCOACH I was losing hope for the future of a world known clinic that had survived since 1923.  After just four months of coaching, we had a large drop in A/R and a rise in the average sales per client.  They were a great inspiration and helped to get us started on the right track.  Giver them a chance and they will find a way to help you get to your dreams." - Diane Gordon, Gonstead Clinic of Chiropractic  www.gonsteadmthoreb.com/
• "I am an experienced veterinarian and started my own practice a little over two years ago.  I have been working with ActionCOACH for just over a year and have found them to be extremely helpful to me and my business.  They have given me accountability in matters of business and they have been a sounding board for me as I work alone in my field.  They have reassured me when it was appropriate and given me a swift motivational kick when needed, also.  They present solid strategies and formulas that have helped me grow my business to the point that I have been able to pay myself a salary.  I would recommend their services to any business that wants to grow and achieve the life goals of the owner." -Lisa DeMumbrum-Lee D.V.M., Paws & Claws Mobile Veterinary Service, Inc.  http://www.pawsnclawsvet.com/
• "I began working with ActionCOACH to help me refine and implement our business plan.  Cartridge World--Middleton was a start-up franchise in August 2008.  I began working with Todd and Susan shortly after we opened.  I realized that I would need some help sorting through the clutter that comes with a small business.  I needed help in order to concentrate on the day to day tasks that would allow us to grow.  ActionCOACH does a great job of helping me see the big picture for our business by keeping us on task.  The 90 day planner is a great tool to help us implemenet our plan and measure our progress.  The goals and the strategies laid out in the 90 day plan are essential to keeping us on target with the growth and operation of our business.  I enjoy working with Todd, Susan and our group of entrepreneurs.  We meet every other week to discuss progress, challenges, and ideas.  It is great to share ideas with and learn from other small business owners.  The meetings really help me keep on track with our business.  To me these meetings are the most important resource that ActionCOACH provides.  ActionCOACH brings value to our business by having an outside consultant who is involved with our goals and plans.  Owning a small business can be challenging as one must wear many hats.  It is not always easy to stay on task.  ActionCOACH is a key contributor to keeping us on track." -Bill Fox, Cartridge World  http://www.cartridgeworldusa.com/store809 

GrowthCLUB 90 Planning Workshop

• "It's very refreshing, put's you in the right direction.” – Michelle Hollman, Boston Market.
• "It will help you take the nebulous tasks ebfor you and break them down into prioritized, manageable chunks." - Sarah Schilling , Home Resource Magazine
• “I look forward to my 90 day workshop every quarter to help me stak on track and focused in my business!” –Tara Ingalls, Tingalls Dzyn
• “So helpful to organize!” –Dr. Kristin Vike- Steinich, Gonstead Clinic of Chiropractic
• “A must.” – Ed Jaeger, Vista Wealth Management
• “The best goal setting class/workshop I have attended.  User  friendly.” – Scott Staples, Shairburner
• “It’s Great. An eye opening experience that everyone should have.” – Tom Leatherberry, Wells Print and Digital
  “The Best way to plan the success of your business.” – James Tye, Verve Media

Seminars

• "Stressing the importance of acting how you want your business to be.  I like the real world experience both coaches have to offer." -Daniel Vesperman, Send Out Cards on what value he got from the seminar.
• "HUGE - Fabulous Ideas." - Leah Padinger, Leah Padinger Designs. 
• "I gained new techniques and ideas regarding customer retention and self promotion!" -Jim Holden, Great Wisconsin Credit Union
• "Lots of value - great ideas and motivation.  Practical.  Encouraging." -Alan Kim Jr.