Retaining customers was never easy, and in the digital age that we live in today, it has only gotten harder, with cutthroat competition and aggressive marketing strategies all around. To maintain a consistent customer base, one has to put in efforts. Any efforts toward building customer loyalty will…
Technical skills can only take you so far, what you really need in order to climb the success ladder, are leadership skills. With the exception of the few who are born great leaders, the majority of us needs to nurture the right set of skills to be able to lead well. The focus of this […]
In today’s competitive and cut throat business environment, growth is critical to boost revenues and long term profitability. For any kind of business to grow, time, effort, planning and money is required. Along with these factors, there are other steps needed to grow one’s business. These inclu…
Many businesses fail to realize the importance of customer service for business growth. Your customers are the lifeblood of your business. Their satisfaction has a direct effect on your sales and the profitability of your business. Thus, effective customer service determines if the business will con…
In the current competitive environment, you need courage to build a business and earn handsome profits. With the constantly changing dynamics of the economy, it requires considerable amount of courage to battle all the urgent changes within the market, while trying to keep your company stable agains…
If you want to increase the productivity and performance of your workforce, then it is essential that the staff should be motivated towards achieving the goals. Any organization which has a focus to achieve certain aims needs to take its employees onboard, so that everyone works in a certain directi…
Effective communication is key to one’s development and progress. Without effective communication, you will lag behind in many aspects of your personal and professional life. If you want to improve your communication skills for clarity and effectiveness, here are some vital tips for you to follow:…