Yearly Archives: 2018

Are You Ready For GDPR?

Are you ready for GDPR? As a small business owner, you are likely concerned primarily with the customer base that exists in a radius close to your physical store. Prior to the invention of the internet, you would never had to even consider customers outside of your local community. However, as the i…

Mastering Anything

Begin Your Journey Towards Mastering Anything

For many people, the hardest part of getting good at anything is consistently repeating and practicing a certain task until they are good at it. For others, just getting started is really difficult in and of itself. It’s easy to admire skilled musicians and artists for what they can produce, b…

How to Turn Angry Customers Into Happy Ones

Every business owner worth their salt knows the value of a happy customer. The saying “the customer is always right” is often misunderstood – it doesn’t mean that customers can get away with saying and doing anything. What it means is that if your customers tell you you’…

Bring Your Goals and Brand Together

In many cases, the goals of an entrepreneur and the way they portray their business align rather well – there is no dissonance between external branding and internal goals. But for some business owners, there is a lack of cohesiveness in what the business is trying to say. These are the busine…

How to Keep Your Team Engaged

How to Keep Your Team Engaged You can hire people, you can fire people, and you can tell them what to do. What you can’t do is make them like what they do. Some business leaders are content with having an unhappy team; as long as they do what they are paid to do then […]

Ten Keys to Customer Loyalty

The goal when creating customer is to give your customers an unexpected positive experience that keeps you and your product at the top of their mind. Your goal is to have a frequent interaction with the customer, so when the time arrives for them to purchase your product again, they will think about…

reaching goals

Reaching Goals Requires Solid, Prioritized Planning

Any success-oriented entrepreneur understands that success doesn’t just happen. It requires a willingness to take risks, financial sacrifice, an incredible amount of hard work, and perhaps most importantly of all, the creation and execution of a well-devised plan to make their dreams a reality…

customer relation management

Making a Customer Relation Management (CRM) System Work For You

If you’re not familiar with that CRM software does, it’s specifically designed to help facilitate and improve the communication and relationships between you and your clients. CRM software can do a wide variety of different tasks depending on which one you buy; common uses for a CRM syst…

business goals 2018

Exceed Your Business Goals in 2018

As the year begins, businesses all over the world have renewed (or established) the goals that they are aiming to achieve. Whether you want to increase yearly profits by 20%, open a new location, hire an additional person, or even find a way to take more time off, you’ll have to chart out a ro…