5 Ways to Lose Your Customers by Brad Sugars
By: Admin
Date: 12 / 11 / 2014
Date: 12 / 11 / 2014
There is a lot of discussion on customer retention; let’s take the opposite approach- “five sure fire ways to lose your customers.” To learn more, keep reading this post by Brad Sugars!
It is amazing how the 80/20 rule applies to different aspects of your company.
80% of your sales come from 20% of your clients.
80% of your sales come from 20% of your products.
80% of your headaches come from 20% of your clients.
At ActionCOACH, we work with clients to identify the common characteristics of their “A” customers. Once identified, we determine how to best reach them by discovering where they live, where they shop, and what else they buy. Once we have a solid understanding of our “A” customers, we can develop the strategies to ensure that the lion’s share of our customers fall into that category.
So, what will you do with your customers that have no hopes of becoming “A’s” or “B’s?” Right now, you are giving your C & D customers attention that should be going to you’re A and B customers. Make the commitment to your business today that you will start giving the people who deserve it your undivided attention.
Action Book of the Month-I recommend you read, Instant Systems by Founder and Chairman of ActionCOACH, Brad Sugars– (visit www.amazon.com to order your copy today!)
Brad Sugars founded the brand Action International in 1993 when he realized there was a disconnect between business advice and implementation. The answer was Action! Brad Sugars created a business coaching company so that business owners throughout the world can realize their goals in business. Today the company is known as ActionCOACH and operates in 65 countries in the world. To learn more about business, visit Brad Sugars Reviews blog!