Action Business coaching flash

Customer Service


Keep your best customers coming back again and again...

Given that it costs up 6 times as much to get a new customers as keep an old one, here is how you can begin to save money wasted on advertising.

In this workshop leading Brisbane Business Coach Brad Flynn, will show you what needs to be happening for your best customers to keep coming back and also telling all thier friends about your business. 

Here is an overview of what you will learn...

1.  Why your customers stop buying from you and how to prevent it happening.

2.  What your customers really want from you and your business even if they don't say it.

3.  What the Ladder Of Loyalty is and how to systemize it into your business.

4.  How to turn your customers into Raving Fans and have them do the selling for you.

5.  How to combine all of the material from this workshop so you leave with a clear plan of action.

As a BONUS, all attendees will receive:

1.        Brad's Mystery Shopper Survey to quickly get and idea of the opportunities available in your business right now.

2.        Access to additional online material to further complement the workshop.

These bonus resources are specifically designed to help you rapidly implement the information from the workshop so you and your team can begin turning your customers into Raving Fans and keep them coming back again and again.

Workshop length can be tailored from 30 minutes to 2 hours depending your needs. 

Here is what other Business Owners are saying about

Working with Brad Flynn… 

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