Well, it happens. You behaved badly. You screwed up. Poked the pooch. Botched, bungled, flubbed, muddled, bollixed, mishandled, muffed, floundered, butchered or mishandled something you were supposed to do for a customer.
Here are four things to do to try to recover from the situation, and save the relationship with the client.
Take responsibility. We […]