In May-June 2018, ActionCOACH clients from Across North America completed our first Client Satisfaction Survey with the independent research agency, Smith+Henderson. Here is a summary of their feedback:
ActionCOACH has a net Promoter Score of
75
This represents our ranking in Client Advocacy.
This is how ActionCOACH Compares to the rest of the Top Brands
Brands with an NPS score of
TripAdvisor
USPS
Walgreens
Brands with an NPS score of
50-69
Apple, Inc.
YouTube
Netflix
AmEx
Brands with an NPS score of
USAA
ActionCOACH
Amazon.com
0-49
70+
Source: Satmetric; US Consumer 2017 Net Promoter Benchmarks.
Note: NPS scores of Top Brands provided by Satmetrix; ActionCOACH NPS score provided by Smith+Henderson
“I am a one-man
organization.
ActionCOACH gives
me an opportunity to
discuss business issues
and needs with an
outside party without
any pressure.”,
Charles (Casey) Discasey
DKCEngineering, LLC
“ActionCOACH
demystifies the secrets
necessary for running
a business successfully.
It gives you all the
necessary tools”,
Celeste John
John Roberts Hospitality
100%
of Clients from these Industries said that their Action COACH…
Construction & Material:
…makes a positive difference in their lives.
Retail:
Financial:
Office/Home Improvements:
…was worth the investment.
…helps them achieve a better work-life balance.
…makes a positive impact on their business.
71%
have increased their workforce since working with ActionCOACH.
said, "they have seen an increase in revenue" since working with ActionCOACH
84%
80%
said that they would "recommend their Action COACH to a friend or business associate".