Engage and Grow Chapter One-Employee Engagement

What, exactly, does the term “employee engagement” mean? There are a lot of schools of thought, and everyone seems to have an opinion. The simplest definition of employee engagement, however, is a group of people who are committed to their job and want to be working for your business.

These employees are highly engaged in […]

Getting Social-A Blog Series Dedicated to Social Media Strategy in Business

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Developing and implementing a winning social media strategy is key for, not just branding purposes, but overall business success. We live in a digital age, and a social media presence is a must for every business, no matter the industry.

This will be the first in a series of blogs designed to give […]

What’s Your Why?

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Your WHY is that internal motivator that keeps you going when the going gets tough – it is your personal inspiration that drives you to stay the extra hour, run the extra mile, make the hard decisions.  So let’s take a look at what goes into your “why”.
(T/G) + (Pa) + (Pu) […]

“Pulling Profits” Hits the BestSeller Lists

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ActionCOACH is thrilled to announce that the new book “Pulling Profits,” written by Brad Sugars and Monte Wyatt, has hit two bestsellers lists: USA Today and Amazon.com.

Discovering a book that delivers on the hype can be a rare find in today’s business marketplace, but “Pulling Profits” is really a gamechanger.

The book is […]

Courting Your Existing Customers

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Retaining existing customers is far easier, and much less costly, than looking for new customers, yet so many businesses have it ingrained in their thinking that they have to be focused on finding new customers as the driver of their business growth.

Consequently, the business can become obsessed with appealing to potential customers […]

Groundbreaking Business Book ‘Pulling Profits’ to Be Released in April

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Success in business is often about the amount of concrete workable principles you can apply. There are a lot of theories out there about how to succeed, and most of them are unproven. Too many CEOs and business owners use the spaghetti method: you know, the one where you throw anything and […]


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Every year, ActionCOACH selects elite coaches, the best of the best, from all over the United States, and recognizes those who have excelled with the Coach Awards. The 2019 Coach Awards, which were given out during the 2019 Business Excellence Forum in Charleston, South Carolina, honored 22 such coaches whom embody ActionCOACH’s […]

Manager’s Guide on How to Manage People in a Professional Work Environment

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A professional environment consists of respectful, mature, competent, and accountable employees. It is important that the environment of a workplace maintains such characteristics. Furthermore, backbiting, cheating, theft, and other behavior needs to be almost non-existent. This is where the manager comes in. In short, you can say that the manager is the […]


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Many entrepreneurs find that despite delivering excellent products or services and having satisfied customers, their business sometimes feels like a roller-coaster. Often, this is because they’re behaving like employees. In other words, they’re working in the business and not on the business. By focusing a bit of attention on ensuring your clients […]

Coming Up With an Effective Customer Relationship Management Strategy


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Customer relationship management is a very important aspect that all business owners should consider seriously and look for ways to improve in. A good customer relationship management strategy will help to increase your sales while ensuring that your store or business has a repeat clientele.

This can only happen if the employees, who […]