In this high-impact webinar, Brad Sugars delivers a practical, modern roadmap for mastering social media in today’s digital-first world. From creating a content mix that drives engagement to decode each platform’s unique rhythm, Brad outlines actionable strategies to fuel real business growth—not just likes and views.
Brad starts by hammering home a vital truth: social media isn’t magic—it’s marketing. That means all the traditional principles still apply. If you wouldn’t run a print ad without targeting and a call to action, don’t post aimlessly on Instagram or LinkedIn.
Social media should amplify your overall marketing—not act as a standalone solution. Referrals, events, email, and direct sales still matter.
He reminds us that while many think of social media as “free,” that’s a myth. Your time, energy, and team resources are investments—and it’s only by treating it seriously that you’ll see a return.
Brad is clear: social media must plug into your full marketing ecosystem. That includes:
Identifying your target audience
Testing compelling offers
Measuring and optimizing campaigns
Different channels serve different business goals. Twitter might drive traffic in tech; Instagram may shine in lifestyle brands; YouTube could dominate in education or product demos.
Standing out in the crowded social landscape means knowing your edge. Brad urges business owners to define their unique selling proposition (USP) and observe competitors online.
What are they doing?
How are they engaging?
Where can you differentiate?
Use a SWOT analysis to identify strengths, weaknesses, opportunities, and threats—and let that shape your content strategy.
Brad’s core message: people connect with people, not logos. Too often, businesses assign social media to the most technical person on the team. Instead, you need someone who knows how to connect, tell stories, and show personality.
Your content should be infused with real human energy. It should feel like a conversation—not a sales pitch. Show behind-the-scenes moments, celebrate milestones, and yes, crack a joke now and then.
Forget static mailing lists. In today’s world, your followers across platforms form your living, breathing customer database. Brad explains how to grow this asset:
Leverage current customers – Include links in emails, receipts, and your website.
Capture data in person – Use simple tech (like an iPad at checkout) to gather contacts.
Create share-worthy content – Make it easy for others to promote you.
Encourage digital referrals – Ask your partners and loyal clients to share your content.
Boost selectively with paid ads – Only after organic methods are working.
These principles drive consistent, high-quality engagement:
1. Be Social – Show your brand’s personality. Share stories, team moments, hobbies, and customer highlights.
2. Add Value – Educate, inspire, or entertain with every post. If it’s not helping your audience, don’t post it.
3. Interact – Reply to comments, answer DMs, and engage in conversations. People remember who responds.
4. Sell Softly – Only 1 out of every 4–8 posts should be promotional. Focus on relevance and subtlety.
Fill out your profile completely
Use Pages for broadcasting, Groups for community-building
Mix content types: video, photos, posts, events
Post 4–12 times daily to stay visible
Write bold, clickable headlines (like a newspaper)
Post 12–24 times per day using tools like Hootsuite or TweetDeck
Limit to 1–3 relevant hashtags
Use links, stats, and short quotes to drive engagement
Perfect your profile; update it monthly
Decide: build a tight network or grow to reach
Post 1–3 times daily
Use groups, share articles, and pick up the phone—real conversations drive results
Treat videos like 8-minute infomercials
Use keyword-rich titles and tags for search
Encourage comments and respond quickly
Film with your smartphone—authenticity beats overproduction
Post how-to guides, tutorials, and customer testimonials
Post 3–4 times per day
Use visuals and short videos to grab attention fast
Add a few hashtags at posting, then more later to boost reach
Be active: like, comment, follow others to grow engagement
Brad leaves us with a strong call to action: if you’re not getting serious about social media now, you’ll be left behind. It’s not a trend—it’s a business essential.
Winning with social media means being consistent, testing often, and always learning. Treat it as a key business system, not a side hustle.
Ready to apply these strategies to your business and see real results?
Our certified coaches can help you audit your current approach, build a tailored strategy for your brand, and start converting your social audience into paying customers.
-Clarify your content strategy
-Choose the right platforms for your audience
-Design a system for daily consistency
-Learn how to balance brand-building with soft selling
Don’t guess. Don’t go it alone.
👉 Book your free coaching session now and get two weeks of expert support to start turning social engagement into real business growth.