Stacy Spahle – November 1, 2024

They’re Back! Addressing Customer Service in a Post-COVID Environment

As all 50 states in the U.S. and communities world-wide progress in various stages of reopening as pandemic restrictions are being lifted, customers will be coming back to retailers, restaurants and all types of businesses in their community. While this...

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Stacy Spahle – November 1, 2024

Reopening. Relaunching and Restoring Business in this New Normal

Many states and localities are announcing plans to reopen businesses to being to bring our economy back from the brink. While it’s great news that some areas may be ready rebound, the fear, uncertainty and stress will increase as well if re-openings are...

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Carmen Gigar – November 1, 2024

5 Ways to Build Trust in Your Business

As businesses reopen and ramp up operations in a Post-Covid environment, they will be anxious to move quickly and it could leave employees feeling a bit shell-shocked. An organization that isn’t focused on employee-centric policies could find their...

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Carmen Gigar – November 1, 2024

Commitment: What does it mean in your organization?

As a part of our focus on Mastery, in the month of January, today we take a deeper look at Destination Mastery. Destination Mastery means a business owner needs to have a clear mission and vision for the organization. These key doctrines serve as a...

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Carmen Gigar – November 1, 2024

Time to Take the Pulse of Your Organization

You can feel the stress building in the office. When your team convenes on Zoom calls, you can sense their anxiety. The smallest of discussions become huge drama-filled ordeals. Some unknown stress is spreading like a virus. It’s creeping into the psyche...

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Stacy Spahle – November 1, 2024

When W.O.M isn’t Enough: Getting a Referral

A lot of businesses will tell you that word-of-mouth (W.O.M.) is their primary mode of getting new business. This passive strategy will leave a business just waiting for whatever comes along. In today’s market place W.O.M. isn’t not enough. With the...

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Carmen Gigar – November 1, 2024

Team Starts with Trust

Before you can build an effective and productive team, you need to build trust within your organization from top to bottom. There is no room in today’s business climate for hidden agendas or a secretive environment.

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Carmen Gigar – November 1, 2024

Tis’ the Season. Make a Plan for a Stress-less Holiday Season for Your Business.

Preparing for a holiday that will be far from normal is challenging enough for your family, not to mention the new considerations you will need to make for your business. As we enter what is traditionally the start of the holiday season, there are some...

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Carmen Gigar – November 1, 2024

Tis the Season. The Do’s and Don’ts of Holiday Festivities at Work

The holidays bring a time of reflection and it’s a time to show gratitude at home and at work. We all spend a lot of time in our workplaces, and they too should reflect the sounds and scents of the season to keep employees engaged, boost morale and serve...

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Carmen Gigar – November 1, 2024

Connecting the Dots: Creating Rituals to Enhance Team Dynamics

In the early part of the 2000s Nextel launched cellphones that also served as Walkie-Talkies. The technology was new and demonstrated how communication was changing before our very eyes. I recently landed on one of their old TV commercials that made me...

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