Frequently Asked Questions

Are there any Guarantees?

Yes! As the leading coaching company in the world, we are also the only coaching company of any kind to guarantee our work ... and that you will get results!

Remember, though we are still your Business Coach … and we can't do your work for you. You're still the player, and it will always be up to you to take the field. We will push you, cajole you, help you, be there for you, and even do some things with you … but in the end you've still got to do the work.

Ultimately, only YOU can ever be truly accountable and responsible for your own success.

We can guarantee to provide the best service and support available, to answer your questions and challenges promptly, and with the most current and appropriate processes and approaches. And last, but not least, your ActionCOACH is fully committed to helping you become successful, whether you like it at the time, or not.

That's right. Once we've helped you set your goals and create your plan, we'll do whatever it takes to make sure that you reach, and stretch, and strive with all your might, to achieve your goals … and all you desire.

At the same time we'll be sure to promote balanced living as an overriding theme in all we do. This is to ensure you never compromise either the long-term health and success of your company, or yourself. Most importantly, your personal values, and what's important to you won't be compromised.

But, how will I find the time?

Again, the first few months will be the toughest … not because of extra work, but because of new tasks. YourActionCOACH will show you how, on a day-to-day basis, to get more done with less effort.

After those first few months you'll find you're not working more, just differently. Then, depending of course on your goals, from about month six onward, you'll begin to see the results of all your efforts … and, if you choose, you can begin working less than ever before. It's important to that remember it's about changing what you do with your time … not putting in more of it.

Can you train my people too?

Yes, we can. We believe providing training is as important as coaching you.

Your ActionCOACH can provide you with many different training modules, which include team-building, overcoming obstacles, managing change, sales made simple, telephone power, raving fans customer services training, and more. You'll be amazed at how much enthusiasm and commitment comes from your team as they experience each of our training programs.

We can also provide testing and evaluation to help you gain perspective on opportunities for team development, hiring, discovering individual strengths, and more. Your ActionCOACH will discuss these with you, should they be required.

How can I be sure this will work in my industry and in my business?

We´re experts in the areas of sales, marketing, business development, business management, and team building … and, with literally hundreds of different profit-building strategies, you'll soon see how powerful our systematized approaches are. On the other hand, you are the expert in your business. Together we can apply our systems to make your business more effective.

Add to this the fact that at least one ActionCOACH from our worldwide network will either have worked with, managed, worked in, or even owned a business that was the same or very similar to yours.

How do I get started?

Get back with your ActionCOACH representative. Some simple paperwork will have you on your way.

You'll have to invest a few hours bringing your ActionCOACH on to speed up your business. Together you'll create a plan … and that's when the work starts.

It may seem like a big job at first, but with an ActionCOACH, you're sharing the load … and together you'll accomplish great things.

How much will this cost?

Your investment will depend on the size of your business and the scope of our undertaking together. 

Your ActionCOACH will work this out with you so it´s appropriate for your business and the goals and challenges you are committed to. You'll find it's just like having a marketing manager, sales team leader, trainer, recruitment specialist, and a corporate consultant, all for one nominal investment.

Everything you do with us, and your ActionCOACH, is a true investment in your future. Not only will you begin to create great results in your business, but you'll end up with both-an entrepreneurial education second to none, and the knowledge that you can repeat your business success over and over again on other ventures.

In what areas will you be coaching me?

We will work with you in five key areas … and the emphasis in each will depend on you, your business, and of course, your goals. These key areas are:

  • Sales … Obviously, the backbone for creating a profitable business, and one of the areas we'll help you get spectacular results in.
  • Marketing & Advertising … If you want to make a sale, you've first got to find a prospect.
  • Over the next 12 months and beyond your ActionCOACH will teach you amazingly simple, yet powerful, streetwise marketing techniques and approaches that will drive profits.
  • Team Building & Recruitment … You'll never just wish to find the right people again. You can have motivated, passionate, enthusiastic, and loyal team members when your ActionCOACH shows you how.
  • Systems & Business Development … End the hopeless cycle of the business running you and begin running your business. We will show you the secrets to having the business 'work' … even when you're not there.
  • Customer Service … How to deliver your product or service consistently, making it easy for your customers to buy, leaving them feeling delighted with your service. Ways to motivate your current customers to give you referrals and to ensure their repeat business. These are just two of the many strategies we will teach you.

What is a Mentor Program?

Simply put, it's where your ActionCOACH will work with you for a minimum of 12 months to help you make your goals a reality. From weekly coaching calls and goal setting sessions, to creating marketing pieces together, you'll develop new sales strategies and business systems that allow you to work less. In a one-to-one environment, you'll learn everything you need to know about how to make your business dreams come true.

We will work with you on your sales, marketing, team-building, and business development initiatives, and all elements of the ActionCOACH Plan developed from your Alignment Consultation. Unlike other consultants, your ActionCOACH will do more than just show you what to do … and 18 great reasons you'll jump at the chance to get your business moving and make your dreams come true.

They'll be with you when you need them most … as each idea takes shape, as each campaign is launched, when you need little pointers for making 'it' happen, when you need someone to talk to, when you're faced with daunting challenges, and most importantly, when you're just not sure what to do next. Your Business Coach will be there every step of the way.

In addition, we have the full resources of the global ActionCOACH Team to call on for any and every challenge you might have. That means hundreds of experts, ready to help you if needed. Your Business Coach acts as a conduit between all the resources of ActionCOACH's International team, and your business needs.

What is an Alignment Consultation?

This is where we focus with every business owner-client. You and possibly some of your team will invest anywhere from three hours to a full day, as you learn as much as possible about your business and personal goals, your challenges, frustrations, sales, marketing, finances, and much, much more.

Your Business Coach will do this with three goals in mind: First to get a snapshot of where your business is, right now. Second, to clarify your goals, both personally and in your business. And third, to get the crucial pieces of information needed to create your individualized ActionCOACH Business Plan for the next 12 months.

This is not a traditional business or marketing plan, but rather a step-by step plan of ActionCOACH that you'll work with as you proceed through the Mentor Program.

What is business coaching?

No matter what field you're in, the principles of coaching remain the same.

In that respect, Business Coaching is very similar to sports coaching. In sports, a coach pushes an athlete to achieve optimum performance, provides support when they are exhausted and teaches the athlete to execute plays that their competition does not anticipate.

A sports coach will make you run more laps and make you worker harder than you would on your own, even when you don't feel like it. A sports coach will tell it like it is and they will listen.

Fortunately, a Business Coach does many of the same things, but in a way that is focused on creating a successful business.

The role of a Business Coach is to coach business owners to through guidance, support, accountability and encouragement.

Business coaching helps owners of small and medium sized businesses with their sales, marketing, management, team building and so much more. Most importantly, just like a sporting coach, your Business Coach will make you focus on the game.

Geoffrey Fairhurst
1st Floor, Block B. 2 Davidson Office Suites
Cnr Davidson and O'Reilly Merry Streets.
Rynfield, Benoni.
East Rand
Gauteng, 1619
South Africa
 +27 (0)72 567 7995
 072 567 7995
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