Relationships | ActionCOACH

Posts or pages that belong to Relationships Category

Hello. Can you Hear Me? Are you Listening?

Have you had this happen to you? You are on the phone with a ‘customer service’ representative and you are trying to fix an issue of some kind. The conversation starts out ok, but soon you realize that the rep on the line isn’t really listening to you. They are trying to force in key […]

What is your formula for Success?

Creating change in your life requires several elements and actions. When you consider success, it is not by accident that people achieve great things, use a systemized approach. In a recent DriveTime video VIDEO, Brad Sugars, founder, and CEO of ActionCOACH discusses his formula for success. Success…

SUCCESS: Luck or Hard Work?

As most celebrate St. Patrick’s Day today, and the word luck gets thrown around, it is interesting to ask yourself a question. Is success a product of luck, chance and out of your control? Or, is it the product of hard work? Surprisingly, many successful people do consider themselves lucky, but th…

How Well Does Your Business Do The Collaboration Dance?

After my recent visits to the dentist, I started thinking of how critical collaboration is within that industry. The ‘ballet’ performed by the hygienist and the doctor is a product practice and precision. If their collaboration fails, the patient pays the price, either by losing time or experien…

Passion vs. Stress. It’s a Vision Quest.

We all know someone who works long hours, is committed to their work, and finds great joy in what they do. The people we label passionate. We also know people that work late, are fully committed to what they do, but find no joy in what they do. These people we label stressed. It is […]

Keeping a Lid on Workplace Drama

All the world’s a stage, but your office is a place of business. “All the world’s a stage, and all the men and women merely players: they have their exits and their entrances…” (William Shakespeare) At work however, sometimes the DRAMA can stop your production in its tracks. Over t…

Connecting the Dots: Creating Rituals to Enhance Team Dynamics

In the early part of the 2000s Nextel launched cellphones that also served as Walkie-Talkies. The technology was new and demonstrated how communication was changing before our very eyes. I recently landed on one of their old TV commercials that made me think about how remote teams face similar chall…

Time to Bounce Back…

As the pandemic lingers and continues to alter lives on a global scale, and the economic conditions facing business owners continues uncertain, it is important to revisit the power of resiliency. This valuable human attribute has helped people worldwide overcome bleak conditions and has helped many …

Own It. And Pass it On.

As a businessperson, manager, executive, or entrepreneur you have likely heard of the word ownership. This word has various definitions, and many throw the word around. The actual concept and behavior never really permeate an organization. Let me share a personal experience that I believe demonstrat…

Build a Business with a Heart.

In the age of digital communication, automation and AI, the human touch is lost. The customer experience is being left to standardized email responses, scripted virtual assistance, and programmed chat bots. Talking to a ‘real person’ has become a novelty and the personal touch is fliting. Busine…