After my recent visits to the dentist, I started thinking of how critical collaboration is within that industry. The ‘ballet’ performed by the hygienist and the doctor is a product practice and precision. If their collaboration fails, the patient pays the price, either by losing time or experien…
We all know someone who works long hours, is committed to their work, and finds great joy in what they do. The people we label passionate. We also know people that work late, are fully committed to what they do, but find no joy in what they do. These people we label stressed. It is […]
All the world’s a stage, but your office is a place of business. “All the world’s a stage, and all the men and women merely players: they have their exits and their entrances…” (William Shakespeare) At work however, sometimes the DRAMA can stop your production in its tracks. Over t…
In the early part of the 2000s Nextel launched cellphones that also served as Walkie-Talkies. The technology was new and demonstrated how communication was changing before our very eyes. I recently landed on one of their old TV commercials that made me think about how remote teams face similar chall…
As the pandemic lingers and continues to alter lives on a global scale, and the economic conditions facing business owners continues uncertain, it is important to revisit the power of resiliency. This valuable human attribute has helped people worldwide overcome bleak conditions and has helped many …
As a businessperson, manager, executive, or entrepreneur you have likely heard of the word ownership. This word has various definitions, and many throw the word around. The actual concept and behavior never really permeate an organization. Let me share a personal experience that I believe demonstrat…
In the age of digital communication, automation and AI, the human touch is lost. The customer experience is being left to standardized email responses, scripted virtual assistance, and programmed chat bots. Talking to a ‘real person’ has become a novelty and the personal touch is fliting. Busine…
You can feel the stress building in the office. When your team convenes on Zoom calls, you can sense their anxiety. The smallest of discussions become huge drama-filled ordeals. Some unknown stress is spreading like a virus. It’s creeping into the psyche of your entire organization. Instead of ign…
This time of year, you will see many retrospectives about the year that was. 2020 will have many memorable moments, but not many we actual want to reflect on or remember. The Global Coronavirus Pandemic, the devastating forest fires, the murder hornets, the election madness, the social unrest and pr…
“You never fail until you stop trying” – Albert Einstein As this “dumpster fire” of the year grinds to an end, many business owners are searching for inspiration for the new year. If your business wants to make real change and change its trajectory, consider actually sticking to so…