Most of us cringe when we hear there is an upcoming teambuilding, morale improvement, employee engagement, and team productivity workshop that we are expected to attend. Why are we so turned off? What is it about team dynamics that challenge many of us? Why does the idea of working on teambuilding c…
We throw the words justice, ethics, fairness, and equity around in business all the time. Many believe these words have similar meanings and that they can be applied with the same scale of measurement in both business life and public life. It is important to define each word and clearly align them w…
As businesses reopen and ramp up operations in a Post-Covid environment, they will be anxious to move quickly and it could leave employees feeling a bit shell-shocked. An organization that isn’t focused on employee-centric policies could find their comeback facing major obstacles. In a Harvard Bus…
We have all heard the term “Spring Cleaning”. It conjures a visual of purging and physically cleaning spaces in your home or office. For businesses, spring cleaning is really a time to reset and reorganize to help your organization be more productive. While no business should wait for a particul…
Have you had this happen to you? You are on the phone with a ‘customer service’ representative and you are trying to fix an issue of some kind. The conversation starts out ok, but soon you realize that the rep on the line isn’t really listening to you. They are trying to force in key […]
As most celebrate St. Patrick’s Day today, and the word luck gets thrown around, it is interesting to ask yourself a question. Is success a product of luck, chance and out of your control? Or, is it the product of hard work? Surprisingly, many successful people do consider themselves lucky, but th…
After my recent visits to the dentist, I started thinking of how critical collaboration is within that industry. The ‘ballet’ performed by the hygienist and the doctor is a product practice and precision. If their collaboration fails, the patient pays the price, either by losing time or experien…
All the world’s a stage, but your office is a place of business. “All the world’s a stage, and all the men and women merely players: they have their exits and their entrances…” (William Shakespeare) At work however, sometimes the DRAMA can stop your production in its tracks. Over t…
Most people are familiar with the phrase “Going on a Target Run!” Whether pre-pandemic and through the COVID shopping restrictions, the one constant for my family has been the ‘Target Run’. This repetitive journey to the same retail outlet is a great example of how a business has successfull…
In the early part of the 2000s Nextel launched cellphones that also served as Walkie-Talkies. The technology was new and demonstrated how communication was changing before our very eyes. I recently landed on one of their old TV commercials that made me think about how remote teams face similar chall…