What is the difference between short-term clients and clients for life? What is the key to building retention? Why is building relationships so imperative in today’s business environments? In today’s fast changing world, clients have so many options it is even more important to strengthen bonds …
“A great team is one of the best assets a business owner or operator can invest in” (Sugars, 2006). In his book, Instant Teambuilding, Brad Sugars the CEO and Founder of ActionCOACH details some keys to finding and keeping great team members. In today’s business climate, finding talent is not …
We are all familiar with IQ Testing designed to scientifically measure so-called intelligence in adults and children. While there is a great debate over the accuracy and relevance of IQ testing in today’s business world, there is no doubt that fostering and measuring innovation is critical to busi…
Organizations can spend a lot of time and money establishing a unique culture that makes them a more effective business. Creating a culture is a complex and dynamic process. When establishing the cultural environment requires more than just words, it requires rewarding behaviors that demonstrate the…
Michael E. Gerber, an author and business expert once said, “If your business depends on you, you don’t own a business – you have a job. And it’s the worst job in the world because you’re working for a lunatic!” So many business owners get burnt out fast when opening a new enterprise, be…
Most of us spend more time at work than we do with our close friends or family. We get to know our colleagues in deeply personal ways and when tragedy strikes, it can be hard to know how to react. Some people simply withdraw, some people try to get overly involved, but most of just […]
Recently the CEO and Founder of ActionCOACH, best-selling author and entrepreneur, Brad Sugars, embarked on a series of interviews with some of his organizations most successful Business Coaches and Franchise Partners. Here is one of the interviews with Brad Sugars and Bill Gilliland from North Caro…
While watching the U.S. Olympic trials, it struck me how much time and energy each athlete must put into their discipline to reach that level of success necessary to reach the Olympic level of performance. Whether a single sport or a team endeavor, the skills, knowledge, and experience feel daunting…
We can all recognize the ‘dark side’ of leadership. Yelling, ranting, autocratic, micro manager who is never satisfied and never provides feedback unless it is negative. These volatile, destructive “Leaders” don’t do any leading except to serve as examples of what not to do, and team membe…
Sometimes hiring can seem like an exercise in “Where’s Waldo”. Searching through mounds of resumes. Completing phone screenings. Scheduling interviews for the top choices, all to find out they have already taken another job or simply don’t show up for the interview. You think you found the r…