“A great team is one of the best assets a business owner or operator can invest in” (Sugars, 2006). In his book, Instant Teambuilding, Brad Sugars the CEO and Founder of ActionCOACH details some keys to finding and keeping great team members. In today’s business climate, finding talent is not …
Organizations can spend a lot of time and money establishing a unique culture that makes them a more effective business. Creating a culture is a complex and dynamic process. When establishing the cultural environment requires more than just words, it requires rewarding behaviors that demonstrate the…
Most of us spend more time at work than we do with our close friends or family. We get to know our colleagues in deeply personal ways and when tragedy strikes, it can be hard to know how to react. Some people simply withdraw, some people try to get overly involved, but most of just […]
While watching the U.S. Olympic trials, it struck me how much time and energy each athlete must put into their discipline to reach that level of success necessary to reach the Olympic level of performance. Whether a single sport or a team endeavor, the skills, knowledge, and experience feel daunting…
We can all recognize the ‘dark side’ of leadership. Yelling, ranting, autocratic, micro manager who is never satisfied and never provides feedback unless it is negative. These volatile, destructive “Leaders” don’t do any leading except to serve as examples of what not to do, and team membe…
Sometimes hiring can seem like an exercise in “Where’s Waldo”. Searching through mounds of resumes. Completing phone screenings. Scheduling interviews for the top choices, all to find out they have already taken another job or simply don’t show up for the interview. You think you found the r…
Before you can build an effective and productive team, you need to build trust within your organization from top to bottom. There is no room in today’s business climate for hidden agendas or a secretive environment. Trust is fragile and it’s hard to build a foundation within an organization unle…
Most of us cringe when we hear there is an upcoming teambuilding, morale improvement, employee engagement, and team productivity workshop that we are expected to attend. Why are we so turned off? What is it about team dynamics that challenge many of us? Why does the idea of working on teambuilding c…
As businesses reopen and ramp up operations in a Post-Covid environment, they will be anxious to move quickly and it could leave employees feeling a bit shell-shocked. An organization that isn’t focused on employee-centric policies could find their comeback facing major obstacles. In a Harvard Bus…
Have you had this happen to you? You are on the phone with a ‘customer service’ representative and you are trying to fix an issue of some kind. The conversation starts out ok, but soon you realize that the rep on the line isn’t really listening to you. They are trying to force in key […]