As the pandemic lingers and continues to alter lives on a global scale, and the economic conditions facing business owners continues uncertain, it is important to revisit the power of resiliency. This valuable human attribute has helped people worldwide overcome bleak conditions and has helped many …
In 1876 Alexander Graham Bell uttered these famous words into a device of his invention, “Mr. Watson, come here. I want you.” While not the most compelling conversation, it will go down in history as the first every telephone call ever made. This ground-breaking invention would change human comm…
As a businessperson, manager, executive, or entrepreneur you have likely heard of the word ownership. This word has various definitions, and many throw the word around. The actual concept and behavior never really permeate an organization. Let me share a personal experience that I believe demonstrat…
In the age of digital communication, automation and AI, the human touch is lost. The customer experience is being left to standardized email responses, scripted virtual assistance, and programmed chat bots. Talking to a ‘real person’ has become a novelty and the personal touch is fliting. Busine…
You can feel the stress building in the office. When your team convenes on Zoom calls, you can sense their anxiety. The smallest of discussions become huge drama-filled ordeals. Some unknown stress is spreading like a virus. It’s creeping into the psyche of your entire organization. Instead of ign…
As a part of our focus on Mastery, in the month of January, today we take a deeper look at Destination Mastery. Destination Mastery means a business owner needs to have a clear mission and vision for the organization. These key doctrines serve as a foundation for everything the business does and ser…
“You never fail until you stop trying” – Albert Einstein As this “dumpster fire” of the year grinds to an end, many business owners are searching for inspiration for the new year. If your business wants to make real change and change its trajectory, consider actually sticking to so…
How do you make a connection in a world where face-to-face networking is nearly impossible? Cold calling has always been a tactic to get clients and prospects but in a business climate where making personal connection has been made even more difficult, cold calling, cold-emailing and prospect market…
The holidays bring a time of reflection and it’s a time to show gratitude at home and at work. We all spend a lot of time in our workplaces, and they too should reflect the sounds and scents of the season to keep employees engaged, boost morale and serve as a little motivation to get […]
Preparing for a holiday that will be far from normal is challenging enough for your family, not to mention the new considerations you will need to make for your business. As we enter what is traditionally the start of the holiday season, there are some decisions every business owner needs to make to…