customer loyalty | ActionCOACH

Articles tagged under “#customer loyalty”

Repeat Business = Profitability

Brad Sugars, the CEO & Founder of ActionCOACH discusses why repeat business means higher profitability for businesses regardless of size. Getting existing customers to buy more and more often not only establishes a loyal base, it provides a steady flow of revenue. In the brief VLOG included belo…

Attitude is Everything

As the holiday weekend approaches and cities and countries continue to welcome customer and visitors back, the key ingredient for success is ATTITUDE. At all levels of your organization if the “attitude” isn’t one of positivism, can do and forward thinking, you might as well keep the doors clo…

Turning Main Street’s Lights On Again

The lights on Main Street USA were turned off suddenly approximately 12 weeks ago. While some light have been turned back on, Main Street will never be the same. Some doubt that Main Street’s lights will ever shine as bright as they once did.  The COVID 19 Pandemic has crippled and altered ma…

Business Goals: Why Start with Why?

Business Goals: Why Start with Why? One of the first things you learn in business coaching is to find your “why.” It’s the same for any business owner. It’s not so much about what you want to achieve but why you want to achieve it. This leads to setting clear and significant goals which are …

The Seven Rungs on the Ladder of Customer Loyalty

Creating customer loyalty isn’t a trade secret. It’s not magic, it’s not something only a few special people understand. It’s also not something that can be done overnight. There are seven rungs on the ladder of customer loyalty and two aspects to increase the value of your marketing. This, …

How to Develop the Ideal Customer Experience by Brad Sugars

The Business Success Cycle

The Business Success Cycle Many business owners find themselves in the trap of trying to do too much and not allowing their employees to help them.  This is probably the single biggest inhibitor to growth that I have witnessed over the last eight years of coaching businesses – the failure of the …

Customer Communication

11 Ways to Double Your Customer Base in 4 Weeks

Some business owners scoff when I suggest it’s possible to double one’s customer base in a single month, but I honestly believe it’s because most set their expectations too low. For some reason, people seem to only expect growth in line or slightly about the rate of inflation, so they believe …

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4 Great Ways on How to Build Customer Loyalty

Retaining customers was never easy, and in the digital age that we live in today, it has only gotten harder, with cutthroat competition and aggressive marketing strategies all around. To maintain a consistent customer base, one has to put in efforts. Any efforts toward building customer loyalty will…