Customer Service | ActionCOACH

Articles tagged under “#Customer Service”

Critical Non-Essentials: Building Brand Loyalty and Customer Retention

What is the difference between short-term clients and clients for life? What is the key to building retention? Why is building relationships so imperative in today’s business environments? In today’s fast changing world, clients have so many options it is even more important to strengthen bonds …

Spring Into Action: Spring Cleaning Your Business

We have all heard the term “Spring Cleaning”. It conjures a visual of purging and physically cleaning spaces in your home or office. For businesses, spring cleaning is really a time to reset and reorganize to help your organization be more productive. While no business should wait for a particul…

Turn Your Business into a “Target Run”

Most people are familiar with the phrase “Going on a Target Run!” Whether pre-pandemic and through the COVID shopping restrictions, the one constant for my family has been the ‘Target Run’. This repetitive journey to the same retail outlet is a great example of how a business has successfull…

Making Sales Ring

In 1876 Alexander Graham Bell uttered these famous words into a device of his invention, “Mr. Watson, come here. I want you.” While not the most compelling conversation, it will go down in history as the first every telephone call ever made. This ground-breaking invention would change human comm…

Tis the Season. The Do’s and Don’ts of Holiday Festivities at Work

The holidays bring a time of reflection and it’s a time to show gratitude at home and at work. We all spend a lot of time in our workplaces, and they too should reflect the sounds and scents of the season to keep employees engaged, boost morale and serve as a little motivation to get […]

Put Me In Coach. Defining Success

Success means different things to different people. It might be something different to the same person at a different stage of their life. No one should define success for you. You are the only one that can define and refine what success means to you at any given time. Take a pro-athlete in any spor…

Repeat Business = Profitability

Brad Sugars, the CEO & Founder of ActionCOACH discusses why repeat business means higher profitability for businesses regardless of size. Getting existing customers to buy more and more often not only establishes a loyal base, it provides a steady flow of revenue. In the brief VLOG included belo…

A Setback is a Setup for a Comeback

The frustration of the COVID Pandemic is now evolving. Some states have seen a steady trajectory toward reopening. Some businesses are seeing a bit of normalization in their operations happening. But most of the country is experiencing a bit of roller coaster ride as infection numbers ebb and rise a…

4 Way to Build Business Success: Part Two Delivery and Distribution

The second of our four-part series on how to build your business success explores delivery and distribution processes and systems within your organization. This series is design to provide practical and easy to implement solutions for long-term profit building. After focusing on ways to develop your…