customers | ActionCOACH

Articles tagged under “#customers”

Baby It’s Cold Outside and Inside the Sales Process

How do you make a connection in a world where face-to-face networking is nearly impossible? Cold calling has always been a tactic to get clients and prospects but in a business climate where making personal connection has been made even more difficult, cold calling, cold-emailing and prospect market…

Tell Your Brand Story

Storytelling goes back to the earliest records of mankind and never have stories been more important. Marketers are finding customers want to and are demanding to connect with a brand that they relate too. It’s through stories, that today’s consumers are finding those critical connections. In a …

The Facts and Data Matter for Business Success

Facts and data aren’t sexy and truth doesn’t always get headlines. It’s easier to get attention through miss information or exaggeration. But what does that due to credibility and reputation over time? And more importantly, how do you make decisions without facts and data that are accurate. In…

Repeat Business = Profitability

Brad Sugars, the CEO & Founder of ActionCOACH discusses why repeat business means higher profitability for businesses regardless of size. Getting existing customers to buy more and more often not only establishes a loyal base, it provides a steady flow of revenue. In the brief VLOG included belo…

A Setback is a Setup for a Comeback

The frustration of the COVID Pandemic is now evolving. Some states have seen a steady trajectory toward reopening. Some businesses are seeing a bit of normalization in their operations happening. But most of the country is experiencing a bit of roller coaster ride as infection numbers ebb and rise a…

4 Way to Build Business Success: Part Two Delivery and Distribution

The second of our four-part series on how to build your business success explores delivery and distribution processes and systems within your organization. This series is design to provide practical and easy to implement solutions for long-term profit building. After focusing on ways to develop your…

Supporting Small Business: Free of Charge

More than 31% of all small businesses in the U.S. remained closed or partially closed due to the lingering effects of the COVID 19 Pandemic. (Oberlo.com, 2020)) The disruption in small business commerce has had devastating consequences for owners who might never be able to recover. For those slowly …

They’re Back! Addressing Customer Service in a Post-COVID Environment

As all 50 states in the U.S. and communities world-wide progress in various stages of reopening as pandemic restrictions are being lifted, customers will be coming back to retailers, restaurants and all types of businesses in their community. While this is a hopeful time for business owners, it can …

Crisis Averted Updated –

This webinar is an update to the original webinar held by CEO and Founder Brad Sugars early last week. This week he updated the information and provides business owners more information to help businesses survive and ultimately thrive during the COVID 19 crisis.