As a businessperson, manager, executive, or entrepreneur you have likely heard of the word ownership. This word has various definitions, and many throw the word around. The actual concept and behavior never really permeate an organization. Let me share a personal experience that I believe demonstrat…
In the age of digital communication, automation and AI, the human touch is lost. The customer experience is being left to standardized email responses, scripted virtual assistance, and programmed chat bots. Talking to a ‘real person’ has become a novelty and the personal touch is fliting. Busine…
You start your day with a clear plan. You have a clear picture of what you want to accomplish for the day. You have established a set of action plans and have ensured you have personnel to execute the plan. Your day starts out completely normal and you are feeling a sense of purpose and […]
As a part of our focus on Mastery, in the month of January, today we take a deeper look at Destination Mastery. Destination Mastery means a business owner needs to have a clear mission and vision for the organization. These key doctrines serve as a foundation for everything the business does and ser…
Mastery is defined formally as a “comprehensive knowledge or skill in a subject or accomplishment” (Dictionary.com, 2021). Rembrandt is known as a great Master of art and is one of a few notable artists who have ever achieved that status based on the quality and quantity of his art. Rembrandt is…
As small businesses reset in the new year, it is the perfect time to make real change. Organizations assessing their net profit position regularly is critical. As part of a Business Health Check, adjusting a few key areas can make a massive difference in the profit position of any company. Working…
As 2021 dawns business owners face challenges and obstacles that they have never faced before. To start the year with a new prospective it might be time to get a Business Health Check. This check up ensures your business is focusing on the most important opportunities. Just like personal resolutions…
“You never fail until you stop trying” – Albert Einstein As this “dumpster fire” of the year grinds to an end, many business owners are searching for inspiration for the new year. If your business wants to make real change and change its trajectory, consider actually sticking to so…
The holidays bring a time of reflection and it’s a time to show gratitude at home and at work. We all spend a lot of time in our workplaces, and they too should reflect the sounds and scents of the season to keep employees engaged, boost morale and serve as a little motivation to get […]
Facts and data aren’t sexy and truth doesn’t always get headlines. It’s easier to get attention through miss information or exaggeration. But what does that due to credibility and reputation over time? And more importantly, how do you make decisions without facts and data that are accurate. In…