Testimonials
Australian Testimonials:
Sales and revenue increased by 20%
Ayles and George Davies, Calidad Industries
Over the past 18 years, Calidad Industries has evolved from a small skylight factory to a major manufacturer and wholesaler with sales both nationally and internationally. With the business already well established, business owners, Steve Ayles and George Davies had not even considered the prospect of using a business coach. That is until they had the opportunity to speak to ActionCOACH, Gavin Bassett."Before we had an ActionCOACH, we had no formal sales or cashflow budgets and our team had no clear definition of their role in the organisation. We were running from day-to-day, just keeping our head above water.""After just 6 months with ActionCOACH, our sales revenue had increased by 20%! It continues to increase on average 20% a year.""By implementing structure and organisation into our business, we've been able to reduce our hours and stop working 6 days a week."
Grow the business with confidence
Tony Hebrard and Jodie Kent, The Zenergy Group
In February 2004, Tony Hebrard and Jodie Kent opened The Zenergy Group's first appointment only studio, offering an A Class facility and service.Being first time business owners, Tony and Jodie were looking for experienced advice to help them reach their goals."We see coaching as an investment to help us get to where we want to go quicker.""After only 2 months, ActionCOACH has helped us take our business to the next level. We learned how to effectively lead, manage and motivate our team of 8 personal trainers, a masseuse and a receptionist. As a result we can now concentrate on growing the business, with confidence that our team will be behind us all the way.""We are less stressed about the future and are confident our business is on the right path. Now we're taking our first big holiday in years and know we can trust in our team to run the business while we're away."
Sales turnover has increased by 148%
Joshua Nicholls, Platinum Electrical
At just 22, Joshua Nicholls started his own electrical contracting business. Although an experienced technician, Josh admits he didn't know the first thing about running a business.Four years down the track and business is booming for Platinum Electrical, thanks to ActionCOACH, Steve Kay."I had been in business for just 18 months and found myself working 100 hour weeks!" says Joshua."My phone was ringing non-stop and everything about the business, all the decisions, came to me.""Since ActionCOACH came on board, sales turnover has increased by an amazing 148%!""I now work a regular 40 hour week and have complete confidence. I could take next week off at the drop of a hat and the business would run without me.""ActionCOACH has taken my business to new levels, even allowing me to start a new business."
Sales turnover increased by 25% after just 6 months
Greg Loft, Altona Mowerpower
With over 20 years experience, Greg Loft knows a thing or two about the power equipment industry.Greg bought well established power equipment sales and service business, Altona Mowerpower seven years ago, but despite his wealth of experience, was getting increasingly frustrated by challenges in his business. "I was working up to 70 hours a week and didn't have an effective team to help me", says Greg.That is until Greg met ActionCOACH, Nick Ikonomou."Sales turnover increased by 25% after just 6 months with my ActionCOACH.""Even when factoring in seasonal downturns, sales growth has been consistent over the past 12 months.""My business is now a lot more professional and I'm much more in control working with my team as well as my customers.""I'm more focused and know exactly where I'm going. There's definitely light at the end of the tunnel."
Profits have doubled
Steve Bird, Scaf-West
From a one truck operation in his back yard to a leader in scaffolding innovation, Steve Bird has been a business owner for over 12 years.Steve has built his business, Scaf-West, a specialist tube and fitting scaffolding contractor providing innovative and reliable scaffolding solutions, from the ground up.Having previously lost a business partner, Steve was looking for a mentor to provide outside input for his business.At just the right time, Steve received a call from ActionCOACH, David Bush."Although Scaf-West was then a reasonably profitable enterprise, we were unstreamlined and disorganised; there was no time management or team structure, and basically I was afraid to grow the business", says Steve."Since I have been working with ActionCOACH, profits have doubled and sales have increased by 42%!""We spent time building the foundations, implementing changes in everything from computer systems to training manuals, and the results have really shone through in the last 7 months.""I have more time for myself, even taking one day a week to complete a course outside the business."
Turnover increase 455%
Craig Turnbull and Michelle Carden, Aspire
Craig Turnbull started Aspire five years ago after recognizing a need in the market for innovative financial services by world-class wealth coaching.Craig's partner, Michelle Carden recognized they should take on ActionCOACH, Leisel Speranza.Craig and Michelle wanted to overcome their challenges, move forward and expand their business."Before having an ActionCOACH it was just the two of us working in the company, now we have a team of 20," says Craig."Our business was chaotic. There was no budgeting, no phone scripts, no testing and measuring of marketing campaigns, no systems. We were all over the place." "Our turnover has increased by an amazing 455% in the three years we have been working with ActionCOACH!""We have a system that works. We know how to achieve our goals and can now leave our business and go on lengthy holidays.""We highly recommend getting an ActionCOACH. It's worth every cent!"
Profit increased by 550%!
Duncan McKechnie, Limac Services
Ten years ago, Duncan McKechnie was ready to get out of working for someone else and start his own business.His company, Limac Services, is now one of Melbourne's leading fire safety specialists, providing state of the art fire safety solutions.Over time, Duncan was becoming increasingly overwhelmed by the demands of being the owner/operator of a business."I was running blind, managing the business by the seat of my pants. I was being totally reactive, and everyone would call me if they needed something done. I was working 70-80 hours a week with absolutely no time for myself," said Duncan.Duncan heard of the results business coaching could bring and when contacted by ActionCOACH, Evan Rubenstein, he decided to give it a go."My business has changed like you wouldn't believe since working with ActionCOACH!" says Duncan."Sales have increased by 56% and profits have boomed with an increase of 550% over the last two years!""I no longer have to work on the tools and get my hands dirty, which I'm really excited about!""The best part is I can appreciate in the little luxuries in life. Now I have a personal life I can enjoy and time to spend with my kids."
Amazing 900% growth in net profits!
Alex Teh, Blinds Couture
A passion to control his own future led Alex Teh to go into business for himself four years ago. Alex is the proud owner of Blinds Couture, a specialty blinds retailer in Perth.Alex heard of ActionCOACH through a friend and after initially embarking on a group coaching program, decided that he needed his very own coach to get him on the right track."I realised my business was uninspiring and lacking the profits I had hoped to achieve," says Alex.ActionCOACH, Trent Taylor, has been Alex's inspiration and support for the last 12 months."My business has had an amazing 900% growth in net profits since ActionCOACH came on board!""And rather than keeping everything about the business in my head, I now have written systems to streamline business procedures." "Coaching has improved all facets of my business as well as my life. I have more time to spend with my family. Plus I have an improved mindset and the emotional strength to take my business to a higher level."
Halved my working hours!
Craig Ellis, Ellis Auto Refinishers
Craig Ellis went into business for himself 16 years ago, and continues to build and grow on his well established smash repair company, Ellis Auto Refinishers.Last year the business was going through hard times and Craig knew he needed to do something."Our systems were disorganized and my wife, Paula, was finding it hard to keep on top of the admin workload," says Craig. It was then Craig called on ActionCOACH, Faye Kropp, for her help."Since working with ActionCOACH, I've halved the number of hours I work each week. Paula now works just 1½ days a week in the business," says Craig."We have employed more staff and we've implemented tons of systems which have freed up our time.""Now we're almost out of the hole, we're much less stressed, and feel confident taking time off for vacations during the year knowing the business runs itself."
Sales increased by 21%
Wayne Pickstone, Hervey Bay Wellbeing Centre
A qualified naturopath, acupuncturist, herbalist and message therapist, Wayne Pickstone is an expert at helping others through his business, Hervey Bay Wellbeing Centre.Wayne went into business to help people improve their health, but after 20 years found the business had become disjointed with no future direction.That all changed once Wayne met ActionCOACH, Steve Baker."Before I had an ActionCOACH, I was highly reactive and felt like all I was doing was putting out fires all day," says Wayne."I had no idea what the figures in the business were and how I was going to get to where I wanted to be.""Now I am far more focused than ever before. As a result, sales turnover has increased by 21%, I've bumped up my average dollar sale, have a better client retention rate, hired three new team members and fine tuned the business' systems.""ActionCOACH has made me more accountable and changed my life in so many ways. I have more time to spend with my family plus time to focus on building my business rather than working in it.""The only way to achieve success in business is by having a coach … so do it!"
Reduced hours by 30%!
Steve Laughton, Mortgage Choice
Steve Laughton has always had the desire to run his own business. Five years ago Steve realised his dream and purchased a Mortgage Choice franchise, helping clients to find the right home loans to suit their needs.Like many business owners, Steve was working long hours and felt like he was not reaping the rewards."The growth of the business was slow and frustrating. It didn't matter how hard I worked, the results were not in proportion to my efforts. I was doing a lot of work I didn't enjoy and the team was not operating effectively," says Steve.Having already heard of ActionCOACH, Steve decided he needed to do something and contacted ActionCOACH, David Grunseit."Since I've been with ActionCOACH, I am more focused on the business and have clarity about exactly where I want to take it.""I've hired 2 new team members, reduced my working hours by up to 30%, and there is now a renewed energy in the business and more excitement about achieving our goals."
Profits up by 30%
David Murphy, TRJ Engineering
Well established family business, TRJ Engineering has been operating for 32 years. David Murphy took the business over from his father 10 years ago and has been running it ever since.David found himself working more than 70 hours a week focusing on the day-to-day operation of the business. He was highly strung and felt he was missing out on spending time with his family.At just the right time, David met ActionCOACH, Zed Morrey."I needed some new ideas and a change of direction for the business," says David. "After just 9 months of working with ActionCOACH, my sales have increased by 17% and profits have improved by an amazing 30%!""The business is now highly structured and systemized. I am much more effective with my time and I've been able to pass these skills on to my 23 team members." "As a result, I now choose to work a regular 5 day week and have a lot more time to spend with my family and kids. You just can't put a price on that."
Profits increased by 400%
Joe Dohmen, Australian Unique Fencing
When opportunity came knocking, Joe Dohmen jumped at the chance to start his own fencing business, Australian Unique Fencing.Joe discovered owning a business can be tough and over time, found himself working 80-100 hour weeks. The business was totally disorganised and he had a team who weren't the right fit for his business.Just two years ago, Joe met ActionCOACH, Damien Digby who has helped him turn his business around."Since I've worked with ActionCOACH my profit has increased by 400%!" says Joe."By implementing effective systems and procedures, I've cut my working hours in half.""We overhauled the team and hired people who were right for the business. We've even opened another factory and are employing four more people."By getting an ActionCOACH, I've saved more money than I've spent and highly recommend getting a Coach."
45% increase in Sales
Brian Emberson, Mobile Electrics
Mobile Electrics was started by owner, Brian Emberson, almost 20 years ago and has since grown into a successful industrial electrical contracting and automation business.Brian had his business at a point where it was running well, but he wanted to take it to the next level.Brian then came into contact with ActionCOACH, Ashley Thomson."I was happy with how my business was going, but knew I needed someone with a new approach to assist in the growth of the business.""ActionCOACH has helped me to double my revenue with a 45% increase in sales over the past two years.""The business is now a lot more professional. My team has clearly defined roles and we have structured budgeting and financial reporting systems in place. I am well on my way to achieving my five year plan for the business.""I choose the hours I work, can go on holidays and even get the opportunity to be more heavily involved in my kids sporting clubs which is fantastic."
Profits increased by 150%
Norman Graeve, Repforce
By identifying a gap in the market 12 years ago, Norman Graeve saw an opportunity to start his very own recruitment business, Repforce International. Specialising in sales recruitment, Repforce provides sales and administration personnel to companies for an affordable and fair price.Following a rough time, Norman was forced to take a year out of the business and during that period it made its first loss ever."We found ourselves focusing on problems in the business and not the solutions," said Norman.He decided he needed outside help and after getting trusted advice, recruited the services of ActionCOACH, Andrew Roberts."Within three months the business was running at a profit again. In the last three months alone we have seen a 150% increase in profit!""My Coach is a great sounding board and brings the experience of many other businesses to our discussions. He keeps me accountable and makes me focus on the systems which have helped increase productivity and therefore the bottom line.""Our meetings have only had positive results and I would recommend ActionCOACH to any business."
Sales Revenue increased by 265%
Steve Brennan, Auto Edge
Steve Brennan went into business for himself ten years ago and is now the proud owner of Auto Edge, a successful mechanical repair business.It wasn't always a walk in the park, and early last year Steve began to think of closing the business."I was doing everything in the business. I didn't feel like I was getting anywhere and I'd had enough," says Steve.That is until Steve started working with ActionCOACH, Peter Carlin."Since ActionCOACH came on board, average monthly sales revenue has increased by 265% and net profits have increased by 192%!""My whole role in the business has changed. I'm not so hands on anymore and business has picked up due to our ability to better service customer demand.""Earlier this year we opened a second store and we're on our way to becoming the industry leader."
UK Testimonials:
New Direction
Chellas Heyes started Zoom Answer Call
Chellas Heyes started Zoom Answer Call in 1999, but after a strong start both the business and Chella started to plateau."I was stagnant, I had no direction, and there was no vision and subsequently no enthusiasm or team spirit in the business. Then I attended a Leverage board game night and realised that I had been asleep at the wheel.""Since working with ActionCOACH, Lee Duncan I've experienced a massive turnaround both in the business and myself. I've rekindled my desire to be in the business, I'm more successful and I've created a first class team. It also helps that profits are up too by 28%...I can't wait to see the results next month!"Our clients have noticed the changes too and we are regularly complimented on the first class service my company provides.I wholeheartedly recommend working with an ActionCOACH– If your business needs a kick-start like mine you'll never look back.
Creating a first class business
James and Maria Sedgwick, Crosby Nursery
After significant local flooding James and Maria Sedgwick decided to change their business from a restaurant to a day nursery."As a husband and wife team consisting of a trained nurse and chef we felt we had a lot to offer our community by providing a fun and health day nursery service but unfortunately our profit expectations were not being met. We were losing £1000 every week before we started working with ActionCOACH, Pauline Wright. After 6 weeks coaching we broke even and it's been onwards and upwards ever since – I'd comfortably say that our revenues have more than doubled thanks to our Coach.""Pauline has shown us a different way to look at our business – we're working on putting systems into the business to allow us the flexibility to do more of the things we want to do.""I'm proud to say that we're creating a first class business – for us having a Coach has been a profitable experience."Crosby Nursery has recently been recognised as the best local nursery in Cumbria by SureStart and the News & Star Newspaper.
Turnover up 200%
Adrian Wing, KCA
Adrian Wing is a multiple business owner, his primary business KCA is a high end kitchen design and installation company and SMART is an operational and management system for the kitchen, bathroom and bedroom industry."I started working with an ActionCOACH to get the most from my team and create strategies to get the second business profitable. I was working long hours and found the team relying on me to make every business decision.""Working with Paul Simpson has been extremely profitable. With Paul's guidance I've increased the size of the team, revamped the sales process, expanded into new showrooms and increased turnover by over 200%.""Best of all I'm now cutting back on the hours in the office and reward myself with a minimum of 8 holidays a year."
