Home General Public Relations: A Necessary Tool in Your Marketing Kit

Public Relations: A Necessary Tool in Your Marketing Kit

: : General : ( words)

Public relations, by it’s most basic and simplistic definition, is using media contacts and exposure to make a person or business famous. It’s an important facet of any marketing strategy, and is, unfortunately, also one of the least practiced and understood.

So, what is public relations? Well, it’s basically an effort to influence the public or target demographic in some way. This could mean drafting a press release, pitching media or coordinating media outreach for an event.

The key to an effective PR campaign is understanding what IS a story and what is not a story. This can be a tricky task if you have no experience working with media. But there are a few guidelines that, if followed, may help you better how to navigate these muddy waters.

First, remember that if you look at potential stories from a consumer standpoint, it may be easier to identify what media may be interested in covering. For example, if you’ve or your client add a new board member, it’s likely not a story that media would cover. However, if that board member were a volunteer firefight who helped battle the California wildfires, you may be able to pitch the story as a feature of that individual. The story would be a profile of that person, who may mention that they accepted a board member position. The story would not be about that position.

Second, remember that reporters are people. If you have an event or a tip that will touch on existing industry issues, they will likely be interested in hearing about how it effects their beat (the topic/industry they cover.)

Finally, remember that public relations are about building relationships with media. If you pitch a reporter and they choose not to cover your story, keep that in mind. Continue to go to them with great story ideas and you will be branding yourself and expert that they may come to for future stories. PR also facilitates branding in a way that advertising does not. Consumers often trust what they read or see in traditional media channels more than they do an ad because it’s coming from a third party, and what they are being told/sold has been vetted.

It’s vital to define your target audience in your public relations effort. First, define the target market and sub-segments. Then do your due diligence and pitch (reach out with a clearly defined story idea you want them to report on) reporters and outlets that will appeal to your demographic.


ActionCOACH, the world’s largest business coaching firm, was established and founded in Brisbane, Australia by Brad Sugars in 1993 when the concept of business coaching was still in its infancy. Since franchising the company in 1997, ActionCOACH has grown to more than 1000 business coaching franchises operating in more than 60 countries. ActionCOACH specializes in coaching small to medium sized businesses as well as executive teams and group coaching. ActionCOACH maintains its growth and strategic alliances by continual development of cutting-edge innovative technology, proven business processes and systems to add value, satisfaction and additional income streams for its franchisees.